Crash Champions #0590 Nixa

4.9 (2,741reviews)
97%
1815 N Commerce Drive,  Nixa,  MO  65714

In operation 56 years, 6 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,741)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding communication, with many highlighting proactive text and phone updates throughout the repair process. The quality of repairs receives high marks, with numerous customers noting their vehicles looked brand new or even better than before. Timeliness is a standout strength, as many customers were pleasantly surprised to receive their vehicles ahead of schedule. Staff professionalism, friendliness, and helpfulness are frequently celebrated. A small number of customers noted areas for improvement, including occasional delays, parts ordering issues, and isolated concerns about repair alignment or missing components, as mentioned directly in their feedback.
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"They were very nice and professional, and did an amazing job on my car. It even looks better than what it did before, in ..." Read more
"Customer service was absolutely phenomenal. The best of any company. I think Ive dealt with in 20 years and ..." Read more
"Customer service was as good as Ive had"
"This team is highly professional in their work and customer care. I am honored to give them my highest recommendation ..." Read more
"This is my third experience with them, and I am extremely happy and satisfied with both the quality of their work and their excellent customer service. They have consistently ..." Read more
"Almost a week earlier than expected"
"Repairs were done faster than scheduled, which was a great surprise. Staff was very efficient and courteous."
"They estimated 2 weeks it was ready in 4 days! Thank you!!!"
"... start to finish and everything in between!! They keep me updated regularly and finished ahead of schedule!! 10 stars all the way" Read more
"They promised work completed in 17 days and turned out to be 22"
"... communication from start to finish was outstanding. Everyday I had a message in regards to where they were in the process. I was extremely pleased throughout ..." Read more
"The staff was excellent in communication and in their interactions with me. I highly recommend Crash Champions and have told ..." Read more
"Communication was great. Front desk and service technician very professional and personable. A really well run ..." Read more
"... explaining every step needed with getting our car fixed. Communication was phenomenal with where the car was in the process." Read more
"Excellent service. Fantastic customer service and periodic communications with updates on status. I would highly recommend Crash ..." Read more

My Experience

the crew are very professional and did an excellent job detailing my car

Likely to Recommend

Repair Quality

11/10 stars excellent work ! kudos to the whole crew!!

Customer Service

excellent work and customer care

Returned Clean

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Repair Quality

The repairs seem good but my headlight wasn’t fixed, and I dropped my rental off there and still haven’t gotten my $50 deposit back for that.

Customer Service

Not bad not amazing

Returned Clean

My Experience

The team was great. The were so helpful with all of the questions that I had and helping to get my vehicle finished quickly.

My Experience

Crash Champions have worked on my acro twice now due to somebody else hitting my Acura. I’ve been very pleased the way they repaired my Acura. They’ve done an excellent job repairing it. The price is very reasonable compared to others in the area. They are very friendly and very easy to work with

Likely to Recommend

I’ve used Crash Champions at Nixa four I recommend

Repair Quality

I was extremely happy with the work that Crash Champions completed on my Acura RDX

Customer Service

The staff are very friendly and very helpful

My Experience

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Returned Clean

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Returned Clean

My Experience

Today when I was trying to exhilarate the car getting into the flow of traffic, the car sputtered and almost died then sped up. Then the engine like came on. I would like to bring yhe car back in to find the problem Other than that I am very happy with the experience.

Likely to Recommend

Repair Quality

Megan was very wonderful to work with while my car was being repaired. She kept me updated on the progress and when I called or she called she was very informed and pleasant to speak with.

Customer Service

My Experience

Your operation is very professional. Everyone was so courteous and helpful and the body work on my car was excellent.

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Returned Clean

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Sure

Repair Quality

Quick

Customer Service

Fast and did good

Returned Clean

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Repair Quality

Perfect communication

Customer Service

No complaints at all

Returned Clean

My Experience

Everyone was helpful about telling me what had to be done. My car looks great. Thank you.

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Repair Quality

Everyone was helpful, from the estimate to the date of the pick up inspection. Thank you for taking care of my son’s truck.

Customer Service

Returned Clean

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Repair Quality

Crash Champions did a great job repairing my Cadillac! They made it look like new & got it done so quickly! I was real pleased with their work, so pleasant to talk to & kept me advised with emails. Thank you!

Customer Service

Returned Clean