Crash Champions #0629 Castle Rock Park
In operation 36 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of repair seems great
Customer Service - 5.0/5.0 -
Everyone was extremely kind and Tristan the rep who helped handle my repair even helped me load my bike up in my truck! He is a one of a kind rep and more people should train to be like him.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have new truck that was damaged and the repair looks flawless. Like it never happened!
Customer Service - 5.0/5.0 -
They said that the repair may take 2-3 weeks depending on parts. They updated me twice a week throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions has always taken great care of us and our vehicles. Highly recommend!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Happy with all the staff & quality of work performed
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Can i get a 0 in this? Run, never use this shop. Even as i write this, i respect the shop for trying to make things right before i take the survey and asked me to not take the survey until they had the chance to fix the issues. I'm now at the point where I don't care. This is shop is stealing from insurance, not listening to their customers or providing a level of service that is what I expect. But why, In this area they could say i'm entitled and unreasonable where i could say i expect a way higher bar.
Repair Quality - 0.5/5.0 -
my car was damaged, i provided pictures of broken things and when discussing repairs, was told about a rats nest and how lucky I was that the adjuster was in the shop, instead of fixing the broken items clear caused by carelessness and rushing. All on top of billing my insurance more. The negligence in damaging components by people in a hurry and then, to fix the issues, asking me to bring the car in to discuss instead of scheduling a repair and fixing broken parts during the repair is ridiculous especially on their time and not mine and what works for me. Then told the next time i could see the manager is now on a saturday or to email and schedule really shows how much that manager cares about his product (he was out picking up parts). I've now purchased the replacement parts myself and will do the repairs myself on my broken louvers and sun sensor. The damaged radio i will forever have to deal with as it's not something replaceable, as it's programmed to the car and replacements are not made. The reality is to take the time off of work for the cost of parts is greatly slanted against me, and even though my pride would like to see this through to being fixed, I can't in a good mind push this through to completion when I can repair the job for less. AAA if you read this review and want to reimburse me for the charge and pass it on to the shop, i'll happily provide receipts and wont charge labor costs.
Customer Service - 0.5/5.0 -
This is a mixed review but ultimately the things i'm dissatisfied with out way all of the good that has been done. There are several people who went out of their way to provide great service, but the issues surpass those exemplary people. Kim you were amazing, thank you. Alan you tried but way too late. Day, thanks for taking on more when no one else would.
My Experience - 5.0/5.0 -
Thank you so much for your quick turnaround and quality work on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Kim was awesome to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were incredibly friendly, great with updates on the progress they were making and did an excellent job! We were very pleased!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Great work
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The car looks great. The employees were professional and friendly. Yristan Simmons was very helpful and getting me checked out in time to get to my dentist appointment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
fast, and clean repair
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work was excellent and quickly done. However, i was not happy aboutr the calibration cost being $ 480.00 more than extimated.