Crash Champions #0641 Prospect

4.6 (2,080reviews)
92%
3752 Prospect Avenue E,  Cleveland,  OH  44115

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,080)

My Experience

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My Experience

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Repair Quality

Repair was executed perfectly. Cleanliness in which car was returned was substandard. Car was dusty and overspray on windshield and driver side mirror.

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Returned Clean

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Returned Clean

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The insurance company wanted me to use Crash Champions. Never heard of them before. Even though I wasn’t really their customer, Crash Champions still seemed to work hard to please me and to make everything perfect. I’m have other body work needed to do on my car and now I’m going to bring it to this shop. I’m happy to have found them.

Repair Quality

Great service. Excellent work. Very happy.

Customer Service

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Repair Quality

Good work on the repair is look like I never got in a accident

Customer Service

They should call the customer if any delays on the part on the vehicle

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Prompt service

Repair Quality

The work looks good to me.

Customer Service

Pleasant people/knowledgeable/ took care of business

My Experience

The updates were very helpful and appreciated

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Repair Quality

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My Experience

I can't believe that after charging $6000 for the repair you would not give my son a ride to pick up the car and he had to pay for an Uber. Most repair shops will shuttle you to and from your repairs. Also some collision shops will absorb the cost of the deductible. I wish I had gone there.

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Customer Service

They are not very well with greeting customers when they come in even when there is someone sitting at the window

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Returned Clean

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Customer Service

Returned Clean

My Experience

My Experience

Everyone from the receptionist to Kirk provided excellent customer service. I will recommend your establishment b others who may need your service.

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My Experience

Very PROFESSIONAL VERY FRIENDLY VERY HELPFUL

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Repair Quality

Very PROFESSIONAL ... THANK U CAR LOOK LIKE NEW

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Repair Quality

Great job..great service!

Customer Service

They went above and beyond!

My Experience

Great job on my car thank you I’m very happy to have my car back and it looks perfect.

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Repair Quality

Perfect work can’t tell it was hit look brand new. Thank you

Customer Service

I was updated daily about the repairs, an return of my vehicle

My Experience

I am so very happy with the job Crash Champions did on my Kia Soul. Not only were the repairs 100%, but they detailed/cleaned the interior as well! I highly recommend Crash Champions to anyone who might be in need of auto body repairs! Thank you!

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