Crash Champions #0641 Prospect

4.6 (2,078reviews)
92%
3752 Prospect Avenue E,  Cleveland,  OH  44115

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,078)

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My Experience

I had an issue with delivery. The manager, Brian, would not provide his supervisor’s info when I wished to escalate the problem to a higher authority. Very dissatisfied with the delivery of the vehicle.

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Returned Clean

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Returned Clean

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Yes!

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Wonderful service!

Customer Service

Fantastic!

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My Experience

Took to long and service people were rude

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We'll never go anywhere else.

Repair Quality

We were so grateful to have Crash Companions. When we got in our car accident, they were gracious, spoke and handled arrangements with Geico, and took care of us with kindness and empathy.

Customer Service

There is a worker who owns a 2004 toyota camry (haha I can't remember his name). He was REMARKABLE and made us feel great and comfortable despite us haven't been in a car accident for 20 years.

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Returned Clean

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Outstanding

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My Experience

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I would recommend based on the work done

Repair Quality

You guys repaired my car wonderful as expected however I wish I received a call as soon as it was ready. No real complaints

Customer Service

She is always nice

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Quick and easy, even detailed my car

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Returned Clean

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Returned Clean

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Not really they have a deal with my insurance I had never heard of them . On the positive side car looks good

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Left rear tire still leaking air .. also time to completion delayed twice

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Fine when I spoke with them but they were largely unreachable when I started to check on car

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Thank you Kirk and Larry! Be there to get my motorcycle ASAP

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