Crash Champions #0641 Prospect

4.6 (2,082reviews)
92%
3752 Prospect Avenue E,  Cleveland,  OH  44115

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,082)

My Experience

Friendly staff

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staff were easy to reach over the phone

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Returned Clean

My Experience

It didn't take long for repa

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10 very satisfied

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Returned Clean

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Returned Clean

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Always do good work. Thank you

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Repair Quality

Chris answered all my questions and made the repair process smooth as possible. I am satisfied with the repair and it looks like it did when i got it from my dealership! Will recommend!

Customer Service

Chris was super at working with me and i had zero issues with pickup or drop off.

Returned Clean

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Repair Quality

Great customer service

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Returned Clean

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Repair Quality

They did a great job as it pertains to the actual damage. I asked for a UPD quote for the front passenger door and I was told that it would be most likely taken care of with blending. To my surprise the front door damage was still very apparent. I was then told twice that a quote would be sent to me. I have yet to receive said quote. I was willing to pay for the repair but was mislead.

Customer Service

Poor communication and follow up

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Repair Quality

Employees were very professional and understanding

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Returned Clean

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Excellent service, staff made it easy, communicated clearly and completed the work when they said they would.

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Returned Clean

My Experience

Everyone I encountered was very personable and helpful!

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Returned Clean