Crash Champions #0644 Streetsboro
In operation 18 years, 17 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
The dealer paid for the process
Repair Quality - 5.0/5.0 -
An acquaintance thought I had bought a new car.
Customer Service - 4.5/5.0 -
It takes a while but I liked that they kept in touch with me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, I would
Repair Quality - 4.5/5.0 -
Very good job
Customer Service - 5.0/5.0 -
I like that they kept me updated with my car.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
See previous comments
Repair Quality - 0.5/5.0 -
Communication was poor. Took my vehicle in after a not at fault accident and received it back with front camera not working. The rep in the phone said that the caliber guy said it was because the impact was on the side of my car so it had to have been damaged prior to the acct. This is false! EVERYon my car worked fine. No one ever called me to consult- updates were zero unless I called, and I returned my rental. Now we have to reopen my claim, I have to make arrangements and miss work again, and go through the headache. I am severely disappointed with the service. I will be calling the insurance company again and I was told by Crash Champions it’ll take a day or two for them to consult about the camera with their people. This is ridiculous and I hope they fix it quickly since this is their error. I do not recommend this company.
Customer Service - 0.5/5.0 -
See my previous comments.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car is amazing and the team is so helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Experience was fast and seamless.
Likely to Recommend - 5.0/5.0 -
I absolutely would recommend them and have already told a few people about them.
Repair Quality - 5.0/5.0 -
My son wrecked his car and when he got it back, it looks showroom new. They were fast and thorough and communication was top notch. Allie was a godsend to work with and was super caring and compassionate. Very happy with the results.
Customer Service - 5.0/5.0 -
Allie was great. Very caring and compassionate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
They gave me the wrong invoice when I checked out.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Poor hood fitment and coolant degas bottle completely empty
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Young lady at front desk had Great customer service and was very helpful great experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Highly recommend, staff were great and so was the work done to my vehicle!
Repair Quality - 5.0/5.0 -
They were very kind, honest, and when I told them I needed to get my car during my lunch hour they made it happen! Staff was super kind and helpful during the whole process!
Customer Service - 5.0/5.0 -
Staff was amazing from day 1! Always happy to answer questions and were just really nice to talk to
My Experience - 5.0/5.0 -
Delivered as promised. Would recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am overjoyed with the customer service! Crash champions kept in communication by email and text throughout my scheduled service. They called me before they started work and let me know what to expect. I would do business with them again.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
They were able to get my car in and out quickly. The staff members were extremely friendly and helpful, but I am not as happy with the work as I thought I’d be. The panels do not line up on the front end. For the time it took for my car to be completed, I am not upset with the work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
There was an issue with the headlight alignment, however when I brought it to their attention, they immediately fixed it and now their perfect.