Crash Champions #0650 Parma
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, I want to thanks the team and specially miss Marisa, she was very knowledgeable and efficient . Thank you for your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service customer. I would love to thanks miss Marissa for her excellent knowledge and understanding.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far, everything looks great on the vehicle. I’m happy with how it turned out.
My Experience - 5.0/5.0 -
The car turned out great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Was expensive
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Marisa is AMAZING! She kept me in the loop at all times, was able to work hard to get me my car back AHEAD of schedule and she even offered to come in on a Saturday so I could get my car. She is a wonderful employee and person! I will 100% use your business for any & all future needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Marisa is THE BEST. I am so happy with the work that Crash did. I will be using them for any other needs I ever have.
Likely to Recommend - 2.5/5.0 -
Neutral could be my experience unfavorable.
Repair Quality - 2.0/5.0 -
Several things were not communicated in a timely matter on their side, which delayed several steps in the process and repair. Travelers apparently only approved in o e bumper, and my car looks like crap, definitely, devalued as the headlights.Don't even sit correctly in the bumper.
Customer Service - 2.5/5.0 -
Kevin was mediocre, did not follow up unless I initiated the call, the ladies in the office were nice.
My Experience - 5.0/5.0 -
I am very appreciated and grateful for a job well done on my Kia. I am so happy to have my car back. You did a great job on my car. Thank you so very much for a job. Well done thank you so very much. I can’t stop saying thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very accommodating. I was given constant updates on when my car was going to be finished. They let me know every single step of the way what I could plan on and how I could reach them if I had questions or concerns. Everyone was extremely kind, and my car was done in a timely fashion. Alternative options for pick up were given since they finished around the holidays, but we’re extremely flexible and easy to work with.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with the way my car turned out. They did a great job and were quick and helpful!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a great experience working with Crash Champions. Marisa Bee was very professional and kept me updated throughout the entire process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very informative about the repair process
Customer Service - 5.0/5.0 -
Very informative
My Experience - 5.0/5.0 -
Car looks great thank you! Thanks for all the updates during the repair process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Could have kept me updated about repair status. Face to face with all employees was excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff were courteous & efficient. The car looks great
Customer Service - 5.0/5.0 -
Everyone very professional