Crash Champions #0653 East Broad

4.8 (4,002reviews)
97%
6520 E Broad Street,  Columbus,  OH  43213

In operation 27 years, 6 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (4,002)

Customers say
Overall Customer Satisfaction
Customers consistently praised Crash Champions for outstanding service quality, seamless communication, and timely repairs. Many highlighted the professionalism and friendliness of staff, with frequent proactive updates via text and calls keeping customers informed throughout the repair process. Repairs were often completed ahead of schedule, and the quality of work left vehicles looking brand new. Customers appreciated the stress-free, transparent experience from drop-off to pick-up. A few customers noted occasional delays due to parts availability or insurance-related issues, and isolated concerns about incomplete repairs or communication gaps were mentioned directly by customers, reflecting areas for continued attention.
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"... vehicle. I was kept informed every step of the way and the final work was superior." Read more
"The vehicle's repair returned it to absolutely new condition. It showed superb craftsmanship."
"Crash Champions provided top-quality repairs, great attention to detail."
"... The repair was done very quickly and looks amazing. The paint job was excellent and the match was dead-on. Communication was frequent and I was kept well informed ..." Read more
"You all did an excellent job restoring my car. You kept me updated while fixing my car. And everyone ..." Read more
"It was delivered ahead of schedule..a pleasant surprise"
"Was ready earlier then the time that was given"
"it was ready a week earlier than promised"
"Repairs were completed 3 days ahead of schedule!"
"Everything took too long. Not sure how much was insurance fault.. Or how much ..." Read more

Likely to Recommend

Repair Quality

Great service my car even looked better when I got it back

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The workers all were very nice and polite they took me in and showed me everything that was to b done and they kept in touch with me I really appreciate that all and they were super

My Experience

Blake and the Team did a fantastic job!

My Experience

Its making a noise i did not make when i dropped it off

My Experience

Likely to Recommend

Repair Quality

Customer Service

Good communication

Returned Clean

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Repair Quality

Customer Service

My Experience

This was my first experience with repairing damage to a vehicle and you guys completely exceeded my expectations. Was an amazing experience from the second I dropped off my vehicle. Thank you.

My Experience

Everyone was wonderful. I definitely recommend you to anyone. If I need your services again, I definitely would drive from out of town against to this company. I so appreciated the weekly updates about my Jeep. Thanks for great service.

Likely to Recommend

Repair Quality

Everything was excellent from the front tdoor staff to the technicians. Couldn't be more pleased

Customer Service

Likely to Recommend

Repair Quality

So far so good. Always wish these surveys were six months out to be a better judge of the product. The customer service was great.

Customer Service

My Experience

Beautiful job, thank you!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

The daily updates and the quality work

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Repair Quality

Customer Service

Blake did a great job!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

It was a pleasure working with Blake. He was thorough and clear in his explanations throughout the whole process. I appreciated his updates along the way so I knew exactly where my car was in the process of getting fixed.

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Repair Quality

Customer Service

Likely to Recommend

This is the second time I have used this particular Crash Champions. Wonderful people. Pam Mayer greets everyone that goes through the door. She runs the place! Pam is great with phone calls as weIl. They’re lucky to have her!

Repair Quality

Great service from the entire team, especially from Angelia Ours and Pam Mayer.

Customer Service

Fantastic service from Angelia Ours and Pam Mayer

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Likely to Recommend

Repair Quality

Thank you Crash Champions teams. I'm 100% satisfied with the work and service results. Special thanks to Angelia at the Broad Street location.

Customer Service

Returned Clean