Crash Champions #0662 Ralston
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Great work, great customer service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I would rate this higher than 10. I had issues getting my car and returning the car rental due to my work schedule. They even offered to pick up the car rental and bring my car to me. Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and good customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair made the damage look as if it never happened. Exactly what I was hoping for.
Customer Service - 5.0/5.0 -
Communication was clear and the staff answered all my questions. Staff was also quick to notify me with updates on my vehicle.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Highly unlikely I will ever return or suggest this location to someone. I am completely dissatisfied and only stayed as long as i did because my insurance sent me here and was more than willing to help me with the car through the process and express to them the things noted as incomplete or incorrect on the vehicle as well
Repair Quality - 0.5/5.0 -
They did damages to my car in the shop, as noted by a geico adjuster, a second opinion adjuster, and myself. They refused to fix some of the damages per my request- until geico ensured they were to return my car to pre-wreck conditions. The replacements they put on were done very quick and so that they looked nice but were completely incorrect. They admitted they needed to take the car back into the shop (on pick up day) to fix the things improperly placed back onto vehicle.
Customer Service - 1.0/5.0 -
Though they greeted me every time and were friendly, they did not hold themselves, techs, or any other hands on the vehicle accountable for things done to the car that were done in their shop. The before pictures noted that certain marks and things were NOT there at drop off and they were adamant about not fixing certain things, until other adjusters were involved ensuring those fixes needed to be made because they were not noticed on drop off
Returned Clean
My Experience - 5.0/5.0 -
We were very happy with the quick service! The car looks great! If we need car repairs in the future, we Will certainly check with you. Thank you so much. Jon and Barb Reilly
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
So far we are satisfied—haven’t noticed any problems. We are very happy with the quick service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Very professional.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash champions did a wonderful job of keeping me up to date with what was going on with my car. They got my car back to me in a reasonable time. They were super helpful in explaining the process and very friendly and understanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so courteous. My car was fixed in record time. The crew did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
The black paint on the roof of my car was damaged during repair. Also there are some light scratches on my trunk lid that were not there before. I can't believe that a body shop would cause damage to a paint job and not repair it.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for taking a great care of my car. The team was very courteous and professional. The experience at Crash champions was smooth and stress free considering that an unfortunate driving condition brought me to you. Thank you so much for the amazing work and the friendly atmosphere. Blessings to All
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
They did a phenomenal job on matching the paint. But didn’t replace the interior plastic on my tailgate and it is damaged as well as leaving the old latch which is bent to the right and makes the back offset on the left. My biggest complaint would be them switching my rear view camera with a cheaper version that doesn’t give you the warning of vehicles passing when reversing and also doesn’t have the lines showing the vehicles course of travel when backing up.
Customer Service - 3.5/5.0 -
Didn’t relay information until the day of pickup and then didn’t accompany me with a walk around.
Likely to Recommend - 5.0/5.0 -
No problem
Repair Quality - 5.0/5.0 -
Very nice people to work with
Customer Service - 5.0/5.0 -
Very nice people to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service, they did a great job and very fast
Customer Service - 5.0/5.0 -
Top notch