Crash Champions #0662 Ralston

4.8 (986reviews)
96%
9421 Q Street,  Omaha,  NE  68127

In operation 27 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (986)

My Experience

Likely to Recommend

Repair Quality

everyone was awesome and super helpful my car looks so beautiful i love it! hopefully i wont have to be back but if i need something i know where to go! :)

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The process on my end was easy and efficient and everyone I encountered was helpful and kind.

Likely to Recommend

Repair Quality

The repairs were good, but my car kept firing every time I had to stop at a stoplight, so I was distracted from the actual repairs.

Customer Service

Very friendly.

My Experience

Looks great and completed sooner than expected!

Likely to Recommend

Repair Quality

Everything was completed beautifully and as expected.

Customer Service

Everyone was excellent to work with!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Quick, almost painless, got the truck back two days early than expected. The most painful part was waiting for it to be repaired

Customer Service

Nice people. Very professional

My Experience

Great service and communication. They are speedy too

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tyler was great throughout the entire process. He explained everything that was going to happen, made sure I was picked up on time by enterprise, and was available for any questions or concerns. My car looks great and I'm happy to have it back so quickly!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Tyler was fantastic to work with!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

You did a great job. Thank you

Customer Service

Likely to Recommend

Great service and great work!

Repair Quality

There were some issues that needed to be repaired with the dealer, but overall they did a great job. After I initially received my vehicle back, I found some other issues that were accidentally missed, but they didn't hesitate to correct them right away.

Customer Service

Sometimes the phones weren't answered throughout the day, but they always called back by the next day. Anytime I spoke with someone, they were extremely helpful and polite.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair took longer than expected. Two weeks longer than expected time. Then when our daughter picked it up, they said the battery wasn’t holding a charge, and when she tried to start it, it wouldn’t start, so my husband had to drive 2 hrs to help her jump it and then buy a new battery. It would have been nice to know the issue was happening before just the day she picked it up.

Likely to Recommend

Repair Quality

Great experience! I love the updates that they did multiple times a week!

Customer Service

Great customer service! And I love the updates that they did during the process.

Returned Clean

My Experience

Very professional, efficient and excellent communicators.

Likely to Recommend

Definitely tops on my list

Repair Quality

Very professional and efficient. Outstanding communications throughout the repairs.

Customer Service

Great experience

My Experience

Very pleased and how fast it was done and very nice people working there. Thanks so much. I really appreciate it!

Likely to Recommend

Yes my nephew works at another location and I told him how empresses I was.

Repair Quality

Much appreciated and it was done fast. Beyond my expectations

Customer Service

Great

Likely to Recommend

Repair Quality

Higher if possible

Customer Service

I would rate higher if I could. When I had my accident it was automatic that I would take it here. Great communication, patient with all my questions and just made me feel comfortable with the process. I knew my car “MIA the red Kia” was in good hands and I didn’t have to worry. I highly recommend to anyone needing repairs.