Crash Champions #0667 Kellogg
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already recommend Crash Champions and I am have had five different repairs myself.
Repair Quality - 5.0/5.0 -
Brittany is so easy to deal with. Over communicates with such a positive attitude and demeanor. Progressive Insurance was not responsive and were forcing us to cancel appointments. Through all this issue with Progressive, Brittany kept it positive and rescheduled.
Customer Service - 5.0/5.0 -
Again, Brittany and team over communicated when Prressive Insurance dropped the ball.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was my first experience working with a collision repair shop and dealing with insurance. 10/10, couldn’t have asked for a better experience! I had an appointment lined up the day after my car was hit, and drove home in a rental immediately after drop off. I was happy with the communication and lead time, and even happier with the $0.00 out of pocket cost. The front of my car looks better than ever and I appreciate y’all getting me back on the road.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed with y’all’s services. I appreciate the communication, timeliness, and the $0.00 out of pocket costs!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair made my car look like it was never damaged. Very happy with the quality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joseph did a great job fixing the damage and Brittany was so nice! The rental car was a breeze since they coordinated with enterprise.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall experience was great. I wish communication on delays would have been a little better for scheduling purposes.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Overall my experience was great. I do need to add that I wish the communication when completion dates would slide was a little better. I had to start checking in to see when my car would be done as communicated finish dates would pass.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Issues with lock on door
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good quick work. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Quick repair, however there was a white paint splatter on the hood. The car is black so not sure where it came from in the repair process.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did great work.
Likely to Recommend - 5.0/5.0 -
I would recommend crash champions.
Repair Quality - 5.0/5.0 -
Work was excellent.
Customer Service - 5.0/5.0 -
Work was very good, and employees were easy to work with.
Returned Clean
My Experience - 5.0/5.0 -
After two visits to Crash Champions, I am completely and happily satisfied! First visit with a State Farm claim, all work done well and efficiently. Second visit a follow-up, on me, a touch up for my daughter’s car quickly done, just right! Ashley was my service rep, and Brittany, receptionist, both friendly and helpful in every way.. 10/10 Best Customer Service! Thanks, Randy Bush
Likely to Recommend - 5.0/5.0 -
Very pleased with service and glad my insurance company State Farm referred me there.
Repair Quality - 5.0/5.0 -
Friendly, efficient service on this job by Ashley.
Customer Service - 5.0/5.0 -
Ashley was excellent and Brittany was helpful and friendly as well.