Crash Champions #0671 Bonita Springs
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Parts are ordered early October 2021 car return mid March 2022 prior manager Sarah claimed many cars completed I had of mine that came in after mine because I was not complaining enough left front wheel curved or damaged in someway car not clean at the livery overspray or some form of milky substance very heavy on driver side light over the rest of car was told by MIKE he had personally checked the car out clearly not possible was told not to run the car through a car wash yet they sent car to Mercedes dealer apparently did not inform them and they ran the car through the car wash and then Mike said well that cleaned it up good enough everything‘s fine I was we have to do is the interior just seems like poor service all the way around
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The only time I was disappointed was when Joanna came back to me requesting more money for a repair that she pointed out in the beginning would be taken care of based upon the agreed estimate. Other than that comment she was very pleasant and courteous.
Returned Clean
My Experience - 5.0/5.0 -
You were so nice and professional and patient with me! Did a great job! Thank you so much!
Likely to Recommend - 5.0/5.0 -
Quality service at competitive prices. End thought, was told they’d repair anything within reason. Hadn’t had that kind of comment from a vendor before then.
Repair Quality - 5.0/5.0 -
Appears new management knows what its doing.
Customer Service - 4.0/5.0 -
After a confusing start to doing business, everyone stepped up to the plate to deliver credible customer service.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with car repair
Customer Service - 5.0/5.0 -
Very helpful. able schedule appointment before going back to Wi
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely repair and professional results. Very pleased Johanna was very accommodating
Customer Service - 5.0/5.0 -
Johanna was exceptional
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
When you first bought your company the girls were very sarcastic and condescending. Your company took 6 months to repair my car. Never again.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Lacey was extremely knowledgeable and helpful about the repairs to our car. We were kept up to date by text messages about each step of the repair process, and when we picked up the car it was spotlessly clean inside and out! Excellent!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was very friendly and helpful throughout the whole process, and made it simple for getting updates on the repairs via text. They were very professional and explained all the details, and the turnaround time was ridiculously fast !
Likely to Recommend - 5.0/5.0 -
I would highly recommend them to anyone needing repair work done. A+++ !
Repair Quality - 5.0/5.0 -
The repair work was done wonderfully A+++ !
Customer Service - 5.0/5.0 -
The staff was very friendly and professional, I would highly recommend them to anyone needing repair work done. A+++ !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Communication was inconsistent to say the least, and it took 6 times as long to fix the car as estimated. I had to take time to actually go to the establishment to finally get my car. I paid for 7 weeks of a lease when I did not have my car. I got many different explanations why my car wasn’t ready, sometimes within the same day. Finally, I got my car after going to the Mercedes’ dealership. The service manager there also called Crash Champions.
Customer Service - 0.5/5.0 -
Read earlier comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very pleased with the service and would recommend them
Repair Quality - 5.0/5.0 -
My car looks good as new. Thank you very much.
Customer Service - 5.0/5.0 -
With me leaving for St.Louis, MO and your schedule so busy, it took quite a while for us to get the auto to your place.