Crash Champions #0671 Bonita Springs
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Repair not completed as promised
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Two cars were repaired in 2022. For each I had to return after being scheduled for pickup due to the work not being properly completed.
Returned Clean
Likely to Recommend - 0.5/5.0 -
In good faith I could never recommend bring your car here unless it was a complete change in philosophy
Repair Quality - 2.0/5.0 -
Very poor customer interaction
Customer Service - 1.5/5.0 -
Very poor Communication my car should not of been there for the amount of time they kept it only to find out that for over two weeks I had body parts sitting in your paint shop because you didn’t have a painter nobody bothered to tell me this all the time I was renting a car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
North Sarah and Mike did good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Customer service is in turmoil at Bonita Springs location
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Both employees that I was dealing with quit and left their jobs in a weeks span. Led to a lot of confusion.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I think they are great, very professional and hard working people.
Repair Quality - 4.0/5.0 -
There was proper communication at every step of the repair from Sarah and team. The expectations were set right from the beginning. Given the delay with parts because of the global supply chain issues, Sarah and team made sure that they reach out to every possible service center for the required parts. The reason I am not giving a perfect 10 is because I feel there was some delay from the technicians/mechanics side which I think could have been avoided.
Customer Service - 5.0/5.0 -
There was proper communication at every step of the repair from Sarah and team. The expectations were set right from the beginning.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys were great, considering you were doing the repairs during the Christmas and New Year holidays. Everything was smooth and my issues with the insurance company were easily accommodated.