Crash Champions #0713 Fairfield Beck

4.9 (1,021reviews)
97%
885 Beck Ave,  Fairfield,  CA  94533
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In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
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Email

Reviews (1,021)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional staff, and excellent communication throughout the repair process. Many highlight that vehicles were returned looking brand new, with perfect color matches and meticulous attention to detail. Timely completion - often ahead of schedule - is frequently celebrated, along with the convenience of regular text and email updates that kept customers informed every step of the way. The welcoming, courteous atmosphere and willingness to go above and beyond made stressful situations feel manageable. A few customers noted areas for improvement, including inconsistent communication at times, occasional quality control issues such as paint imperfections, and delays in completion - all points raised directly by customers in their feedback.
AI-Generated from reviews written in the last 12 months
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"Far beyond our expectations, customer service second to none at this place"
"... Unfortunately, this is the 2nd time I have had to use you, but my car comes back like brand new every time! I wouldn't take it anywhere else! 5 for you!" Read more
"Sloppy seam sealer, poor gap alignment, missed details."
"The back of our car looks brand new. Color match is perfect."
"... Campions did a wonderful job repairing my vehicle. There service was timely and impeccable and I would definitely bring any of vehicles back to them for any repairs." Read more
"... job being finished on my vehicle. To my surprise, it was even ready earlier than expected by a few days! Thank you so much for the great customer service ..." Read more
"... They gave me a ride home after dropping off the car. The car was complete in less time than thought and looks great" Read more
"They kept giving me a completion date, then changed it. After 3+ weeks I picked up my car very dusty, when ..." Read more
"... Crash champions you guys did an awesome job and also repaired it sooner than I expected." Read more
"... looks brand new. I was kept informed of progress and the job was completed in a timely manner. Staff communicated well, are knowledgeable and friendly. ..." Read more
"5 star service. Excellent communication, kept me up to date throughout the entire process. The bodywork and paint came out looking perfect. ..." Read more
"... was great. Staff is very friendly and professional. Communication was excellent. Vehicle was finished on time. Thank you Crash Champions!!!" Read more
"Communication was great at first then none at all."
"The AI lady on the phone was kind of difficult to talk to. Her answers weren't exactly clear to me. A human ..." Read more
"Everything seems to be in order. Communication was exceptionally timely."

My Experience

Thanks for the speedy and professional service

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great service! Great communication. Fast service!

Likely to Recommend

Repair Quality

Service was fantastic. Danielle was super helpful and quick to advise me when any changes in the estimate. The shop got the job done fast and I got my vehicle back earlier than expected.

Customer Service

From front desk to estimator. Everyone was super friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great service and the team was very reassuring and communicative.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Recommend them to my friends because they're very professional and they do a good job

Repair Quality

They did a great job on my car, very professional

Customer Service

Crash Champions did a great job on repairing my car. I would recommend them to anyone that needs repaired done on their vehicle.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Simply a great job fixing the damage!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did an excellent job in a very timely manner. Everyone was super nice and helpful. And cleaning the inside of vehicle was the best part. Thank you very much!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Danielle was very professional

Customer Service

Danielle was great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Daniela was profesional and comunícated extremely well! My car looks amazing!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Good service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Very professional

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys are the greatest I am very please with the repair. I want to thank Andrew for letting me every time about my car.thank you very much I will definitely recommend your guys to all my friends and family.

My Experience

I am completely satisfied with the service they did really good .

Likely to Recommend

Repair Quality

Service was perfect , they were very professional.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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