Crash Champions #0716 Napa
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Best shop! Reliable service and friendly staff.
Repair Quality - 5.0/5.0 -
Excelent service all around!
Customer Service - 5.0/5.0 -
Excellent! Evelyn at Front Desk was friendly and helpful. She knows how to make customers feel welcomed and appreciated. Brent followed through on his word to keep me posted on my vehicle’s progress as well as ensuring that the delivery date of my vehicle was on target.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Staff was courteous and professional
Repair Quality - 5.0/5.0 -
The repairs look really good
Customer Service - 5.0/5.0 -
They repaired the damage quickly
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Wouldn't recommend anywhere else.
Repair Quality - 5.0/5.0 -
Outstanding quality workmanship and customer service. They go out of their way to make things right. I won't go anywhere else.
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service is top notch always. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication.
Customer Service - 5.0/5.0 -
Very responsive called me back in reasonable time with answers to questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Daisy was great
Likely to Recommend - 5.0/5.0 -
I am sending people here!! CSAA should add a “recommendations” question! I just wish l knew the actual technician would did this job? I would like to thank him/her personally!! Rave reviews!!!
Repair Quality - 5.0/5.0 -
EXCELLENT! I don’t know how the workers could do a PERFECT Job!! Looks better than before!
Customer Service - 5.0/5.0 -
An extremely no-stress experience! Whole staff treated me they way any customer would like to be treated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn’t bebetter
Customer Service - 5.0/5.0 -
Very nice people and thorough.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Crash Champions was quick to begin repairs and left my vehicle looking new and clean.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
already commented
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were great and the customer service was amazing. Daisy kept me updated along the way and always returned my phone calls. The only reason my car wasn't ready on time was because of Mercedes Benz needing to run their own diagnostics and required parts to be ordered from Germany which took weeks. Also, Mercedes Benz of Fairfield routinely did not follow up and multiple efforts were needed by Daisy to keep things moving along.