Crash Champions #0719 Hilltop

4.8 (1,087reviews)
98%
3230 Auto Plaza Dr,  Richmond,  CA  94806

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,087)

My Experience

I'm very happy how everyone treat me how professionals they're . I'm very thankful to George the person who was always keep me updated.

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Repair Quality

Customer Service

Returned Clean

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Highly recommended

Repair Quality

I love it

Customer Service

I’m happy

My Experience

I really appreciate your customer service and follow through. Akim was great all the way from the initial quote to the final inspection. I have no problem referring people to Crash Champions in the future.

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Repair Quality

Sales and estimating were very good. I was disappointed in the time it took to actually get my vehicle on the schedule since I was paying cash

Customer Service

Amum was extremely courteous and helpful through the whole process

Returned Clean

My Experience

My Experience

I appreciated the detailed updates both by text and phone call. Front desk employees were personable and pleasant to speak with. I was explained what would take place to my car. Upon receiving my car I was shown everything that was done and she looked like she had never been injured! I pray I never have another accident but I will only take my automobiles to Crash Champions and will recommend.

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Customer Service

Kept me updated on repair process daily. Explained everything that was done to the car. Looks like I just purchased it.

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Customer Service

Very good job and customer services

My Experience

Thank you for fixing my car! It came back looking good. Jorge was great to work with and I appreciated all the update text. Will definitely recommend and use if needed in the future! Thank you!

My Experience

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Customer Service

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Repair Quality

They reached beyond to educate me on a product that I brought to their attention and had nothing to do with the repair. That’s awesome!

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Completion date kept changing

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

It looks fine!

Customer Service

It looks like a new car in the front, the paint job is perfect. Everything seems to work fine and my car was clean (not dusty) inside and out when I picked it up. The staff were very nice and explained what was going on whenever I inquired. It took a long time for the parts to arrive but I don't think it was anyone's fault and they warned me about it from the time I dropped off my car. It took 26 days but as I said it seems to have been very well done!

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Repair Quality

Thank you very much your great service.

Customer Service

The person did not pay attention to me and I waited almost 1.5-2 hours for nothing. But it’s ok. I got my car back after nicely repaired.

Returned Clean

My Experience

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Repair Quality

Car came out well.

Customer Service

Returned Clean

My Experience

Very professional and kept me what was going on with the car

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Customer Service

Work was done professionally and car looks good