Crash Champions #0719 Hilltop

4.8 (1,087reviews)
98%
3230 Auto Plaza Dr,  Richmond,  CA  94806

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,087)

Likely to Recommend

Repair Quality

very pleased how the car looks new again.

Customer Service

Work on rear bumper of car looks fantastic..like new & I was kept in contact each step of the job.

My Experience

My overall experience was great. It didn’t take them long to repair my vehicle. I was very pleased with the service. I will recommend Crash Champions to my friends and family.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

There really nice and Jorge is really nice and really good

Likely to Recommend

Repair Quality

Jorge was really good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Perfectly satisfied

Customer Service

I was updated on the progress of the repair work

My Experience

You’re,taking care the customer good job i like it thank you so much!

Likely to Recommend

I would recommend them to come to you guys. Thank you

Repair Quality

They did very well. Thank you

Customer Service

Thank you for the service good 👍🏻

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staffs are friendly and keep us updated information!

Likely to Recommend

Definitely will recommend to my friends

Repair Quality

Staffs and Jorge C are very friend! Jorge followed up daily! Very appreciated the job the done!

Customer Service

Staffs are very nice and helpful!

Returned Clean

Likely to Recommend

Repair Quality

They did a great job

Customer Service

They where very helpful and kept me up to date with everything

My Experience

I'm completely satisfied with the work you did in my car, thank you all. Very good job I appreciate it.

Likely to Recommend

I'll recommend to anyone this place to repair their car

Repair Quality

I'm very satisfied, they did an excellent job .

Customer Service

I'm very satisfied with the work they did on the car Exelente job.

My Experience

I am really satisfied with Toyota repairs thank you to the whole team at Richmond crash champions you were all extremely helpful and made everything an easy process huge shout out to Charlie and the manager Carlos

Likely to Recommend

Repair Quality

Customer Service

My Experience

Need my bumper fixed , easy to drop off and text you with updates along the way. Has no problems. Jorge was very helpful with the process , very nice. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Akeem (sorry if I misspelled your name) was professional, quick, and courteous. He did a great job taking documentation, getting my estimate to me, and when I picked up my car and saw something was off, he immediately took my car back in and the technician took care of it, so now my car looks like I actually wash it, and the mirror is all fixed! Everyone there is informative, compassionate, and their customer service is a 10. I didn't like that I had to take care of this, but I'm glad I took care of it with Crash Champions on Hilltop.

Likely to Recommend

Repair Quality

Very Loag wait parts

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They kept the ball rolling to keep me satisfied. Excellent service

Customer Service

Very personable, open to the suggestions on certain details. Willing to make adjustments to please the customer. I appreciate the honesty and the finished product.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Charlie was absolutely amazing from start to finish. The communication was fantastic and my car looks like it did the day I drove it off the lot.

Customer Service

Charlie was amazing and everyone at Crash Champions is stellar.

Returned Clean

My Experience

I was very pleased at the work that was done on my Ram thank you so very much it looks good

Likely to Recommend

Very clean inside and out

Repair Quality

I was very satisfied with the results of the work done by crash

Customer Service

All my questions were answered promptly and to my satisfaction customer service was excellent as well

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean