Crash Champions #0719 Hilltop

4.8 (1,090reviews)
98%
3230 Auto Plaza Dr,  Richmond,  CA  94806

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,090)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great costumer service! Everyone was super friendly and helpful! Thank you!

Likely to Recommend

Would prefer to rate a 20 but it's not an option of this survey. Everyone in the Bay needs to know about this professional spot that truly adheres to their name. "CRASH CHAMPIONS"

Repair Quality

I feel safe and confident driving my vehicle as if it was never involved in an accident thanks to Crash Champion GM who conducted my final walk thru of completion to a satisfactory client.

Customer Service

Very professional Team. Starting with the front desk receptionist, inspectors. Repair technician. A special acknowledgement to the General Manager who handled my experience as a priority.

My Experience

Everyone on the staff were courteous, peasant and friendly, the work on my car was great even if it took too long. My car looks good and clean,

My Experience

Crash Champions handled every aspect of the repairs to my vehicle professionally and quickly. Even with a minor delay, the entire process was extremly smooth. Thanks again!!!

Likely to Recommend

Will recommend to friends and family.

Repair Quality

Looks brand new!

Customer Service

Services were prompt and professional.

Likely to Recommend

Repair Quality

GREAT JOB

Customer Service

THANK YOU

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

they were so helpful and kind. Thank you AAA for recommending crash champions

Likely to Recommend

Repair Quality

Customer Service

Really courteous and helpful thanks ICan tell everybody about the job you'll done

Likely to Recommend

Repair Quality

Customer Service

Great service, everyone was helpful & pleasant!

Returned Clean

Likely to Recommend

Repair Quality

Best quality, great job, awesome customer service and you all are very nice people.

Customer Service

Awesome customer service

Returned Clean

Likely to Recommend

Repair Quality

Manny and the entire staff was great to me, I would recommend them to anyone. Thank you for your excellent customer service.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

this was a very professional experience

Repair Quality

Manny Valladares did a wonderful job at several layers: he kept me informed of the status of the process, he thoroughly explained the process, h thoroughly reviewed the whole car, etc

Customer Service

See previous comment, plus, also the staff at the front desk is so helpful and so nice to talk to - she did a wonderful job of listening to me over the phone and of giving me clear directions - this type of customer service is so appreciated after a situation involving other cars, damage, etc

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service all around

Customer Service

Returned Clean

My Experience

Casey was amazing. She made everything a smooth process for me and communicated every step along the way. I appreciate her and the team that assisted me throughout this process!

My Experience

Everyone was very nice and helpful..very satisfied

My Experience

I'm very pleased that your staff were efficient, had a great attitude, were very cooperative, and repaired my car very well. The timing was also excellent. Thank you to your entire staff!

Likely to Recommend

Repair Quality

The staff were friendly, the repairs were excellent, and the car was washed very clean.

Customer Service

The staff were friendly, the repairs were excellent, and the car was washed very clean.

My Experience

Nice store, Warm welcome, nice service.

Likely to Recommend

I did.

Repair Quality

Nice service, excellent job

Customer Service

Warm welcome, nice store

Returned Clean

Likely to Recommend

Repair Quality

I'm very satisfied with crash champions, the customer service the attention and the communication was very good. the repair on the vehicle was very professional they did a great job. I had a good experience.

Customer Service

Returned Clean