Crash Champions #0719 Hilltop

4.8 (1,092reviews)
98%
3230 Auto Plaza Dr,  Richmond,  CA  94806

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,092)

My Experience

Nice store, Warm welcome, nice service.

Likely to Recommend

I did.

Repair Quality

Nice service, excellent job

Customer Service

Warm welcome, nice store

Returned Clean

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Repair Quality

I'm very satisfied with crash champions, the customer service the attention and the communication was very good. the repair on the vehicle was very professional they did a great job. I had a good experience.

Customer Service

Returned Clean

My Experience

I’m beyond satisfied with both the costumer service, and body work done on my vehicle. Speaking with Casey was easy. She was extremely informative, and kept me updated on the entire process. Michelle was also extremely helpful, and my technician Poncho did an amazing job. It was a seamless experience. I would definitely highly recommend Crash Champions.

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Repair Quality

Manny was very professional explaining and updating me on the repairs I was very satisfied with the work that was done 5 star help for sure I’m also planning to get some additional work done

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Casey was amazing from beginning to end she made things so smooth I couldn’t have been more happy with my experience give the lady a raise

Customer Service

Best I’ve ever had

Returned Clean

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Repair Quality

Customer Service

My Experience

I have not picked up my car due to the fact that it was not repaired properly. As of today, I still do not have my car.

Likely to Recommend

Repair Quality

Aj went above and beyond to get my car looking great

Customer Service

My Experience

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Returned Clean

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Customer Service

Did a nice job. I wish they didn't take a week.

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Repair Quality

Quick and easy to work with and super close to my house literally 5 min

Customer Service

Returned Clean

My Experience

TEN OUT OF TEN THE BEST SERVICE EVER HOLY MOLY MY BRAIN BLOWN :DDDD

Likely to Recommend

I talk to so many ppl friends family pastor Rabbi about car repaired every time. Car shine no damages talking only no time for other subjects.

Repair Quality

Surprised then surprised then surprised. Tammy (i think) is awesome and responsive and deserves 14 days off a month pto plus xmas tree every month ok. Thats two xmas trees in december im gonna double check ok. Car repaired and clean staff good yep modern courteous safe standup and sit down cool group.

Customer Service

Returned Clean

My Experience

just picked it up but looks great customer service was great!!

Likely to Recommend

I would go back

Repair Quality

looks good

Customer Service

great customer service, on-time and organized, nice people and team,

My Experience

The Crash Champion Staff are truly the Champions of the Auto body repair industry. The staff was extremely nice and very helpful. They kept in contact with updates on how your car was coming along and the repairs were a masterpiece of art. The cleaning service was fabulous. I will let my family and friends know if you need auto body repair Crash Champions 🏆 is the best! I'm proud to be a Crash Champion customer. Thank you again.

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Repair Quality

Would have preferred a full bumber replacement not just a couple damaged compenents but it looked good enough.

Customer Service

My Experience

Fast repair and very good sevice

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Repair Quality

Customer Service