Crash Champions #0733 Novato
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So friendly and helpful!
Customer Service - 5.0/5.0 -
Efficient and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
The logo accord of the back of my care was placed on i little crooked. I would like to take it in to get put on right
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I was OK with the repair work that was done, but when I picked up my car the drivers airbag light was flashing. I took it to the Mazda dealer and they said it got unplugged. I would have no idea how to do that and your company is refusing to take responsibility. If this doesn’t get resolved I have no recourse but to leave you a bad review.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new!
Customer Service - 5.0/5.0 -
Troy and Cindy are the best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I liked how communicative the staff was with me. I knew what was happening with my car every step of the way.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.5/5.0 -
Have to take my car back as the side fender adhesive is coming off already and there is a dent in the paint and a scratch on the front bumper plastic piece around the Toyota emblem. Could not even get an answering machine over the weekend to leave a message.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
you made me rent a car for 3 weeks when you had not even stared on my car, and it was perfectly drivable. I could have brought it to you when you were ready to actually start. I had already waited 3 weeks after you said the parts were in. You should have absorbed that rental cost for your mistake!
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I was satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely with good updates
Customer Service - 5.0/5.0 -
Troy is great! Personable and professional. Office manager and receptionist very helpful. Quick to help when you walk in.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, courteous and communicative