Crash Champions #0734 Rohnert Park West

4.6 (1,345reviews)
93%
5500 State Farm Drive,  Rohnert Park,  CA  94928

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Nissan
Ram
Tesla

Reviews (1,345)

My Experience

Jessica went above and beyond to locate my part!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the above and beyond service. Beginning to end.

My Experience

Jose was an exceptional service provider! He was extremely knowledgeable, thoughtful, and helpful! The entire team at Crash Champions provided wonderful customer service! I will definitely refer my friends who are in need of a body shop to Crash Champions!

Likely to Recommend

A friend of mine recommended Crash champions to me and I will be recommending Crash champions to any of my friends who are in need of a body shop.

Repair Quality

I highly recommend Crash champions! Their staff is very customer service oriented and they work as a team. Jose was my primary service provider and he did an exceptional job!

Customer Service

Customer service appears to be a priority with the entire team at Crash champions.

Returned Clean

Likely to Recommend

I highly recommend Crash Champions to anyone looking for a trustworthy, high-quality collision repair shop.

Repair Quality

The quality of the repair exceeded my expectations—my car looks brand new, as if the accident had never happened. Their attention to detail, craftsmanship, and commitment to customer satisfaction are truly exceptional.

Customer Service

I would like to sincerely thank the entire Crash Champions team for the outstanding job they did repairing my vehicle. From the very beginning, everyone was friendly, professional, and transparent throughout the entire process. They kept me informed every step of the way and answered all of my questions with patience and care. The quality of the repair exceeded my expectations—my car looks brand new, as if the accident had never happened. Their attention to detail, craftsmanship, and commitment to customer satisfaction are truly exceptional. I highly recommend Crash Champions to anyone looking for a trustworthy, high-quality collision repair shop. Thank you for giving me my car back in excellent condition!

My Experience

I loved the daily updates about the car’s status. Everyone was very knowledgeable, helpful and nice. Will definitely be recommending you for autobody work.

Likely to Recommend

Repair Quality

Customer Service

Clean, organized, informative, kept us up to date as to the repair status, really nice employees.

My Experience

I received text messages early in the week that my car would be ready Friday 6/26. I called Th, 6/25 at 11:58 and was told my car would be ready at 4:30pm on Friday. I arrived Friday at 4:30 to be told my car was not ready and asked who I spoke with. I do not know who I spoke with, but I showed them the outgoing call to your business on my phone and that I was on the line for 2 minutes. The staff member said my car could be ready Saturday or Monday. I said Saturday would not work. She said Blanca would call me later that day, Friday. No one called. Today, Saturday I received a call at 9am that my car was ready to be picked up before 12. I am extremely upset that I was not given a 24 hours notice because it was a huge inconvenience to my plans. When I arrived my trunk still needed a fix. Jose said he needed a different tool and to bring back my car next week! I will not be returning to this business and will share my experience about how this business has poor communication and execution.

My Experience

You guys made light of a bad situation, overall a great experience

My Experience

Yes. Looks like new!!

Likely to Recommend

They are very professional

Repair Quality

I have a great service

Customer Service

The customer service was excellent

Likely to Recommend

Repair Quality

Good job

Customer Service

Fast and polite

Likely to Recommend

Repair Quality

Customer Service

Jose and his team do amazing per usual! Super satisfied with my car

Likely to Recommend

They are number one in my book. I am a repeat customer.

Repair Quality

Great work. Prompt service.

Customer Service

Everyone was helpful.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The entire staff at Crash Champions was on point! Very professional and courteous. Will definitely recommend and return if I need auto body service in the future.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Professional and courteous. They did a great job on my car and even gave me a small container of the matching paint used if I needed to touch up small chips from debris thrown onto the hood.

Customer Service

Returned Clean

My Experience

Great customer service. Updates on the car status helped a lot.

Likely to Recommend

Repair Quality

Customer Service

Shop staff was very professional. Frame at customer service. Very detailed with updates and vehicle status.

Likely to Recommend

Repair Quality

Customer Service

The team was communicative and made me feel cared for

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very Satisfied. José was very professional, Answered all my questions. Repair team did an excellent job. Thank you, Terry

Customer Service

Very satisfied. José was very professional. Answered all my questions. The repair team did an excellent job. Thank you, Terry

Returned Clean

My Experience

My Experience

Wonderful attitude and Excellent service. I would highly recommend you guys !!