Crash Champions #0736 San Rafael

4.8 (1,765reviews)
97%
31 Bay Street,  San Rafael,  CA  94901

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Nissan

Reviews (1,765)

Likely to Recommend

The only place that I would ever go to or recommend

Repair Quality

Customer service was above and beyond and my car looks brand new.

Customer Service

Above and beyond

Likely to Recommend

Repair Quality

You guys installed a defective window and still have not fixed the issue.

Customer Service

Terrible. You do not call customers back when you say you will.

Likely to Recommend

I’ve already recommended the shop to several people and will continue to do so

Repair Quality

Great customer service and great repair

Customer Service

Everyone was super helpful and made the process very easy

My Experience

Ray was outstanding and expedited my repairs and communicated exceptionally well during the process. My car was fully detailed and cleaned when I picked it up and the process was smooth and efficient. Highly recommend.

Likely to Recommend

Repair Quality

Amazing customer service!! Car was well taken care of and Ray was a pleasure to work with. He went above and beyond to make sure my car was ready before my vacation.

Customer Service

My Experience

Clear communication. Quick turnaround. Nice result. Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciated the communication from Crash Champions. They kept me updated with the progress of the car. The repairs were completed 4 business days ahead of the original completion date, this was a pleasant surprise. Staff were courteous, polite and answered all of my questions. I recommend this company.

Likely to Recommend

Repair Quality

My experience with Crash Champions was excellent. They are a professional business. Their communication was very good, kept me up to date on the progress of repairs. Finished 4 days ahead of the original completion date, a pleasant surprise. An added bonus, they had cleaned both the interior and exterior of the car when I picked it up. Great service.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kept me updated as things were progressing. Everyone I spoke to was professional, courteous and friendly. Very pleased with the service I received.

Likely to Recommend

Repair Quality

Car looks great

Customer Service

They were super. Keep me informed on the progress of my car. Friendly and very competent. Also AAA was over the top. So happy I have your company as my insurance company. I rate you over a 10!

My Experience

Excelente trabajo muchas gracias

Likely to Recommend

Repair Quality

Excelente trabajo recomendado

Customer Service

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Returned Clean

Likely to Recommend

Nice

Repair Quality

Very nice and good job

Customer Service

Good

My Experience

The communication from the start was clear and positive. Jordy communicated well at each step of the way. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fantastic service! Super friendly, thorough customer support, fast delivery, and impeccable workmanship. I couldn’t be happier with the experience. Highly recommended! Thank you!

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Repair Quality

Customer Service

everyone was super friendly, knowledgeable and professional

My Experience

Ray and the crew did a great job on my truck! It was great working with everyone. Thank you to all of you for the great service!

Likely to Recommend

Repair Quality

Ray and staff were great!

Customer Service

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Returned Clean

My Experience

Likely to Recommend

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Returned Clean

My Experience

Great service.

Likely to Recommend

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Customer Service

My Experience

Great customer service and super fast repair work.

Likely to Recommend

Repair Quality

Customer Service