Crash Champions #0736 San Rafael

4.8 (1,765reviews)
97%
31 Bay Street,  San Rafael,  CA  94901

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Nissan

Reviews (1,765)

My Experience

Im very pleased with how my repair turned out! Thank you Crash Champions team!

Likely to Recommend

Repair Quality

Great communication!

Customer Service

Amazing communication throughout the entire process

Returned Clean

My Experience

Ray was very attentive and out front about the repairs that were necessary. He was always responsive to my calls, texts and numerous questions and worked hard to get the job done before I had to leave town, which was very much appreciated.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Ray was amazing! Awesome customer service all around!

Likely to Recommend

Super convenient for all in San Rafael.

Repair Quality

Amazing shop. Ray was the most helpful human on this world. And my car turned out gorgoeus.

Customer Service

Everyone at the store is awesome. And it was lovely and cold.

My Experience

Millie was amazing and you guys were super fast! Perfect repair job. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Millie was awesome

My Experience

Jordy was great at communicating with updates!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Great job by the San Rafael team!

My Experience

Thank you to Ray and team for impeccable communication and service!!

My Experience

Jay was great. She is very smart, professional, friendly, and focused on solving the issues at hand. The car looks great. Definitely exceeded my expectations.

Likely to Recommend

Repair Quality

You did exactly what you promised, and the staff was professional and helpful.

Customer Service

Jay was great. She tracked it all from beginning to end, communicated and gave updates throughout, and was focused, professional, and helpful. You should give her a raise.

Returned Clean

Likely to Recommend

This shop clearly knows what it’s doing and how to get it done quickly.

Repair Quality

Quick and efficient communication, responsive and available, effective, professional results.

Customer Service

Every person I spoke with was incredibly helpful and moved the process along quickly.

Likely to Recommend

Repair Quality

Great service , great people recommend 100% to anybody

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

great work, great communication

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Repair Quality

Customer Service

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I have over years.

Repair Quality

Great customer service !

Customer Service

Returned Clean

My Experience

Great service and knowledge in getting my car repaired!! I would highly recommend them!!

My Experience

Everything friendly & efficient. Good communication. Super easy liaising with Allstate. Repairs completed ahead of schedule & car returned to me washed & restored to perfection.

Likely to Recommend

Repair Quality

Customer Service

My Experience

There is a tire sensor that was not repair on the driver side.