Crash Champions #0747 Avon

4.6 (1,391reviews)
92%
38401 Chester Rd,  Avon,  OH  44011

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,391)

My Experience

Jim and team did a great job with the repair in a timely manner. Great communication through text with progress updates. Finish and repair turned out flawless! Thank you

My Experience

You said it above…. A Job well done & completed sooner than expected. Jim was professional… kept us informed every step & was great to work with!

My Experience

I was very satisfied with the customer service and Kyle was great but after multiple delays on the repairs and over 3weeks with my car, the "new" headlight was damaged when we came for pickup. It's warrantied and will get fixed but means returning to them again. Very annoying

My Experience

This was my first time using Crash Champions and I was very impressed. I was informed every step of the way about my car’s progress, and everyone I dealt with was friendly and courteous. I would definitely return.

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Returned Clean

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Jim continued to keep me updated on the repair. Thank you for all the hard work and so happy to have my car back!

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My Experience

Do not contact me. You stuck to your “ policy”, no concern for specific situation. I as told by insurance co no deductible based on my level Of insurance. When checking out showed $1000. deductible . Asked for time to contact insurance co. Offered to give my credit card information so had it to charge to give me time to work with insurance co. Basically held me hostage saying would not give me my keys… .

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Returned Clean

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The staff was pleasant and responsive when I called. Wish they had informed me that off brand parts were being using and the fact that two of the car hoods that they ordered came in damaged which caused most of the delays.

Repair Quality

Didn’t realize that not genuine Honda off market parts were being used, not their fault it’s because of our insurance company policy. They did a good job with what they had to work with.

Customer Service

Updates were a little slow, the office worker who answered the phones was nice and polite.