Crash Champions #0747 Avon

4.6 (1,391reviews)
92%
38401 Chester Rd,  Avon,  OH  44011

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,391)

My Experience

I had nothing except excellent service with Crash Champions. I had never heard of them prior to Geico sending me to them. Now they would be my only recommendation, they go above and beyond what is expected!

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Customer Service

Returned Clean

My Experience

So helpful, liked being informed about the progress in the repairs. Courteous and understanding. Would highly recommend.

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Repair Quality

Great service. Great employees.

Customer Service

Returned Clean

My Experience

Great job. Continue to put smile 😊 on People's face!!!!

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My Experience

The repair looks great and was finished sooner than expected. Staff friendly and accommodating.

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Already sent our grandson who was bumped from behind

Repair Quality

From beginning to end we were very satisfied Job was completed before expected

Customer Service

Everyone was so kind and friendly. The car was repaired sooner than expected. Just referred our grandson to your facility after he was bumped from behind.

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My Experience

I have never worked with any company that keeps you apprised of what is going on with the car. Staff is very customer oriented and even knew who I was when I came in to pick up my car. The place was exceptionally clean as well. The car is absolutely perfect and you can't even tell where I was hit. They even took care of turning my rental car in. I would highky recommend this company. Thank you for making my experience so pleasant from the time I waked in the door and walked out with my car. Also the car was done faster than I expected.

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Repair Quality

Have the best customer service that I have ever dealt with. From the time you leave including the time before you return. Was called to let me know where they were with the repair. Even called to apologize for the delay which wasn't their fault.

Customer Service

See first note.

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Repair Quality

The experience from pulling into the parking lot to picking up the vehicle has been a true pleasure.

Customer Service

Madison was incredibly helpful and informative through the whole process

Returned Clean

My Experience

Likely to Recommend

I have no problem with recommending Crash Champions to anyone. Customer service was by far the best I've had plus the car looked like new once again!! Everyone I dealt with were friendly, professional and courteous!!

Repair Quality

Customer Service

My Experience

It was a smooth process. Love working with them!

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Returned Clean

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Repair Quality

There was some smell lingering, otherwise all was well.

Customer Service

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Repair Quality

service was completed before time. I was kept informed though out the time my car was being repaired. Friendly and knowledgeable service.

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Returned Clean

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I would recommend

Repair Quality

Car looked good as new when I picked it up!

Customer Service

Madison was very kind and helpful, I had my one year old with me and carseats to move over from one car to another as well as some other items and she helped keep my daughter occupied while I did the transfer, she also called enterprise for me several times to get updates on my rental. She also witnessed the gentleman from enterprise be extremely rude to me which I’m grateful for because I wasn’t sure if I was imagining the attitude or if I was really happening. I’m not sure how long Madison has been with crash champions but I hope she is seen for her value to the company, she has wonderful customer service and is so kind.

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Returned Clean

My Experience

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Returned Clean

My Experience

They seem to have gone above and beyond to service my vehicle.

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Repair Quality

Customer Service

Returned Clean

My Experience

Madison Sedgmer was very professional and knowledgeable. I had a very good experience.