Crash Champions #0747 Avon

4.6 (1,392reviews)
92%
38401 Chester Rd,  Avon,  OH  44011

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,392)

Likely to Recommend

The staff was pleasant and responsive when I called. Wish they had informed me that off brand parts were being using and the fact that two of the car hoods that they ordered came in damaged which caused most of the delays.

Repair Quality

Didn’t realize that not genuine Honda off market parts were being used, not their fault it’s because of our insurance company policy. They did a good job with what they had to work with.

Customer Service

Updates were a little slow, the office worker who answered the phones was nice and polite.

My Experience

There’s sticker residue on the right corner of our windshield. I was shocked the car wasn’t detailed before being returned to use.

Likely to Recommend

Repair Quality

The car looks great !

Customer Service

Jim was fantastic to work with. He understood our situation and how important it was to have the car done in a timely fashion. He’s very knowledgeable and he’s very patient and a great communicator.

Returned Clean

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Returned Clean

My Experience

Excellent customer service. Crash champion kept me well informed on all steps of my repair and time frame of completion. My car looks the same as it did when it was brand new.

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Returned Clean

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My Experience

Great customer service everybody’s friendly. Kyle was on top of the situation kept me updated. And will inform very professional and very kind. If you asked me between one and 10,I will give 12 out of 10.

Likely to Recommend

Repair Quality

Great service, friendly service, professional

Customer Service

Great, friendly, professional, and responsible

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My Experience

We are completely satisfied with the repairs you did on our Camry! And you did everything in five days too! Jim was excellent in explaining the whole process and the staff was great too ! Thank you so much !! 😊

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Returned Clean

My Experience

This is the second time that I have had work done from Crash Champion and both times I have been very pleased. Love the way you were up front with the time it would take, it was done earlier then expected, and the way you informed me as the process was going. Thank you also for the good work and pleasant way you treated me.

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Repair Quality

Customer Service

Kyle was extremely helpful with the quote and communication throughout repair.

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Repair Quality

Crash Champions made the repair process seamless and my car looks brand new now!!!

Customer Service

Very professional and thorough.

My Experience

Tija Ross was exceptional in handling my case and was kind and considerate in guiding me through the process. She went above and beyond my expectations and I can’t say enough about her! And Matt in the paint department came out to help and was clear, competent, and professional in his dealings with me. I highly recommend these two and the whole organization.

My Experience

The staff made the entire process such a positive experience. Tija was wonderful!

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Returned Clean

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Repair Quality

Kyle did a great job! Communicated through the whole process! Very happy with his service.

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