Crash Champions #0749 Gresham 202nd

4.8 (2,310reviews)
95%
935 SE 202nd Avenue,  Portland,  OR  97233

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car
Tesla

Reviews (2,310)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting repairs that made their vehicles look brand new. The quality of workmanship received high marks, including precise color matching, factory-quality parts, and thorough attention to detail. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Communication was frequently highlighted as exceptional, with customers appreciating regular text updates and being kept informed throughout the repair process. Several customers noted the added touch of having their vehicles cleaned inside and out upon return. A few customers, based on their own comments, pointed to areas for improvement including occasional delays in parts delivery, inconsistent proactive communication about setbacks, and isolated quality control issues such as paint mismatches or missed repairs requiring return visits.
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"... stage and made the repair process stress-free. The quality of the work exceeded my expectations, and my vehicle was returned looking great. I especially ..." Read more
"Excellent quality work, on time and under budget! Found a minor issue when I got home, that got fixed ..." Read more
"... champions ,They fixed a significant scratch, and the repair is invisible – like it never happened. details were perfectly masked and painted. A truly ..." Read more
"Crash Champions did an outstanding color match and repair of my vehicle. They always kept me well informed, and appraised ..." Read more
"The rocker panel is hanging off and does not line up with the body lines of the car also looks wavy and ..." Read more
"Finished fully two weeks early. Much appreciate"
"The repair has lagged 1 week after the original plan and it was said due to late delivery of parts."
"They added another 2 weeks because all the parts were not ready from what I was told"
"Ready earlier than originally estimated."
"... results! The only reason I didnt give 10 was because I was told it was going to take 2 weeks but it took 4 weeks, I understand if it wasnt entirely your ..." Read more
"zero communication with updates, never notified of setbacks"
"EVERY STEP OF THE WAY, GREAT COMMUNICATION!"
"... with the results. Only little nit pick item was the lack of communication of the first 2 days as I was informed that I would be contacted as soon ..." Read more
"Crash champions was great! Quick repairs and super quick communication. The repairs were done professionally and look like ..." Read more
"Really appreciated how much they communicate with me and they got my car done ahead of schedule. Thanks ..." Read more

My Experience

Your employees were very service minded

My Experience

I was asked up front how often I wanted to receive updates (only when there are new updates,) and that's exactly what I got. Mr. Berinde was a consummate professional. My only problem with the process has been the apparent weight put on these surveys. Miserable metric for quantifying service.

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My Experience

My Experience

I realize that you guys are kept prisoners by your supply connections, so it’s not your fault, but I thought from start to finish the job took a wee bit too long seeing as most of the repair was just changing out glass. Again, not your fault and it does look great !!!

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Repair Quality

My only concern was the amount of time it took to replace two windows……one week.

Customer Service

What can I say……they were always pleasant.

Returned Clean

My Experience

We had alittle dilemma in the beginning of finding a part. Gigel kept in communication with me, and he worked to finding an answer on how to find the part. Rodney, Progressive adjuster was not willing to help find a solution and left on Gigel hands which Gigel succeeded with his team. It took awhile but still made me happy with communicating and keeping me updated. Thank You!!!

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My Experience

I honestly can’t put into words how satisfied I was with the work that you did. It came in under budget on time if not early the people were polite, helpful, thoughtful, and patient with me, I would recommend Crash Champions to anybody and believe me I wish I had taken a bunch of your cards, your business cards because I will recommend you everyone that I know that I meet where I work at Costco that needs body work done. I will recommend Christ champions. You were a 10 out of 10.

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Repair Quality

I honestly could not be happier with the work, the quality and the service that you guys provided. I would fry it a 10 easily. At no time that I expect to get, well let me put it this way you guys get seated any expectation that I had

Customer Service

The office people were very competent and capable and informative, but my Claim# adjuster, estimator was wonderful. She was capable, competent, professional, and endearing very sweet. Funny I got along great with her. I knew right then that you guys were going to do my work for me.

Returned Clean

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Absolutely!

Repair Quality

Ashley our assigned case representative and Sam the painter were so professional and helpful! I would use your services again and quick to refer others your way!

Customer Service

I was pleased with the final repair. exceptional support from Ashley my rep and Sam the painter.

Returned Clean

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Great job!!!

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Returned Clean

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My Experience

Wonderful to work with! The car looks great!

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My Experience

Very happy about the whole experience. My car looks brand new. I was kept informed of the progress of my car. Great company who cares about their customers and erases the damage that was done to the car. The staff is friendly and makes the experience painless.

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