Crash Champions #0749 Gresham 202nd

4.8 (2,276reviews)
95%
935 SE 202nd Avenue,  Portland,  OR  97233

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car
Tesla

Reviews (2,276)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting repairs that restored vehicles to like-new condition, including flawless paint matching and factory-quality parts. Communication stands out as a key strength, with frequent text updates keeping customers informed at every stage. Timeliness is frequently highlighted, with numerous customers receiving their vehicles ahead of schedule. A few customers noted areas for improvement directly from their comments, including occasional delays due to parts availability, isolated communication gaps during setbacks, and rare quality control issues discovered at pickup.
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"... stage and made the repair process stress-free. The quality of the work exceeded my expectations, and my vehicle was returned looking great. I especially ..." Read more
"... champions ,They fixed a significant scratch, and the repair is invisible – like it never happened. details were perfectly masked and painted. A truly ..." Read more
"The paint is somehow wavy and is not the quality I was led to expect. Additionally, theres now a snappingcracking sound ..." Read more
"Excellent quality work, on time and under budget! Found a minor issue when I got home, that got fixed ..." Read more
"... at Crash Champions did an absolutely amazing job—flawless paintwork and perfect color matching. Youd never know there was ever any damage. Highly ..." Read more
"Finished fully two weeks early. Much appreciate"
"ALMOST A WEEK EARLY"
"They added another 2 weeks because all the parts were not ready from what I was told"
"Ready earlier than originally estimated."
"... The only reason I didnt give 10 was because I was told it was going to take 2 weeks but it took 4 weeks, I understand if it wasnt entirely your fault especially ..." Read more
"zero communication with updates, never notified of setbacks"
"EVERY STEP OF THE WAY, GREAT COMMUNICATION!"
"... with the results. Only little nit pick item was the lack of communication of the first 2 days as I was informed that I would be contacted as soon ..." Read more
"Really like the format for text updates. I felt like I was fully informed at every step of the way."
"Really appreciated how much they communicate with me and they got my car done ahead of schedule. Thanks ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Top tier repair shop from front desk , repair mechanics and above. The best there is . Special shout out to Gigel , that man is a professional and very much an asset to this team!!! Thank you all for the support

My Experience

Joe and Mel were amazing. Joe checked in regularly throughout my repair process. His knowledge and customer service is outstanding. Mel was great getting back to me when I needed to get my car scheduled. Overall I am extremely pleased!

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Customer Service

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Repair Quality

It is perfect job.

Customer Service

Perfect job!

My Experience

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Repair Quality

This is our 2nd experience with Crash Champions this year and things went very well. Joe Smith was wonderful and we wish him good luck in his retirement .

Customer Service

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It was honestly the best repair shop experience I’ve had.

Repair Quality

I cannot rate it a 10 yet because I still haven’t been able to get all the electronic settings adjusted: I’m still reading the manuals and working on the settings. Otherwise, I am satisfied: they did a great job, kept me informed, and made it easy to get the rental car.

Customer Service

The staff was very professional and polite. They addressed all my concerns, kept me informed, and made it as easy as possible.

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Repair Quality

Customer Service

Joe was professional, respectful and courteous. Communication was clear and repairs were made earlier than expected

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10/10

Repair Quality

Great customer service loved working with them to get my car back to its original condition

Customer Service

10/10

Likely to Recommend

Repair Quality

The repairs seem perfect, all trim parts were replaced with factory parts and where the paint was done you can’t tell the truck was ever damaged.

Customer Service

Joe was really helpful and his communication was on point. I got my truck back well before the estimated repair window and was informed every step of the way.

My Experience

I had an excellent experience here. You got my car in and fixed so quickly and it looks fantastic!

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Customer Service

My Experience

Gigel was amazing and so thorough with everything. He broke everything down to me so I knew what was going on and everything was fixed so quickly!

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Repair Quality

My car looks brand new and the work they did was amazing!

Customer Service

Gigel was amazing and very thorough.

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Quick service

Customer Service

Everyone was friendly and helpful

Returned Clean

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Customer service was exceptional. I felt very well taken care of.

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THANK YOU CRASH CHAMPIONS FOR ANOTHER BEAUTIFUL REPAIR, OUR VAN LOOKS BRAND NEW AGAIN

Repair Quality

QUALITY WORK, IMPRESSIVELY FAST TURN AROUND.

Customer Service

THE CRASH CHAMPIONS TEAM IS TOP NOTCH AND ALWAYS A PLEASURE TO WORK WITH.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and great result!

Likely to Recommend

Repair Quality

Customer Service

Great communication the entire duration of the repairs