Crash Champions #0749 Gresham 202nd
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Quick response and polite. Kept me informed throughout the repair process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
GG has been a great “go to “ guy for communicating with me…. My car was repaired nicely…. Just a little buff out necessary prior to going home! Honest mistake.
Customer Service - 5.0/5.0 -
Girls at desk were great
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already talked to friends about the great service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would recommend this shop, but mention it was a slow process.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Was a little disappointed with what felt like a lack of communication about when the truck would be completed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very professional and nice. Made sure that I was satisfied with what was done to my vehicle. Especially for how busy they were they still had my vehicle done in a timely manner. Definitely recommend coming to them for repairs on a vehicle. They also work with enterprise (which is right down the street) so getting a rental car if needed is no big deal.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
My complaint would be the length of time it took for an appointment to get it fixed once the estimate was done (2 months). Also, refer to customer service question.
Repair Quality - 5.0/5.0 -
So far so good. It’s been less than one week.
Customer Service - 2.5/5.0 -
I think the reception area people could be friendlier/more knowledgeable about status. That sounds terrible but I have a number of examples. Repair wise, I’ve been very happy with this shop but communication and front area customer service has been terrible at times. I’ve taken my cars to Fix because of my loyalty to Shon Kim. I’ll probably keep using this shop because I think the shop does good work but I think in this area, you could do a lot better. The estimator was very friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The mechanical repair was excellent, but the front office could improve on people skills and keeping paperwork organized.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Pat does an AMAZING JOB
Repair Quality - 5.0/5.0 -
Pat does an AMAZING JOB!
Customer Service - 5.0/5.0 -
Pat does an AMAZING JOB
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
A different repair was done than what the initial estimate was for without my knowledge. I think it was a cheap and quick fix and the repair still took twice as long as it was supposed to. The lining around the window was not put on properly and is already coming up.
Customer Service - 1.5/5.0 -
There was an extreme lack of communication. I had to call everyday just to get any sort of information. I did not feel cared for. In the end, I was reimbursed for the extra time I had to have a rental car and I appreciated that.