Crash Champions #0761 Burlington

4.8 (751reviews)

98%

(360) 873-8796

258 N Hill Blvd, Burlington, WA 98233

98%

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258 N Hill Blvd
Burlington, WA 98233

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About Crash Champions #0761 Burlington

See Photos

258 N Hill Blvd
Burlington, WA 98233

Get Directions Website Email

Schedule an appointment at Crash Champions #0761 Burlington

Book Appointment

Apply for Financing

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (751)

Sort By:
Newest
Rating

613 Customers Rated

5 Stars

67.6% Complete

(508)
4 Stars

8.4% Complete

(63)
3 Stars

2.5% Complete

(19)
2 Stars

1.1% Complete

(8)
1 Star

0.4% Complete

(3)
< 1 Star

1.6% Complete

(12)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for excellent customer service, professionalism, and friendliness throughout the repair process. Regular text and email updates kept customers well-informed at every stage, which was frequently highlighted as a major positive. Many customers were pleasantly surprised when their vehicles were completed ahead of schedule. Bonus touches like car washing and interior vacuuming were appreciated as going above and beyond. A few customers noted areas for improvement directly in their feedback, including occasional parts delays, isolated communication gaps, and rare quality issues requiring return visits.

Select to learn more

Service Quality
Timeliness
Communication

"... with. My vehicle was returned looking great, and the repair work exceeded my expectations. Thank you for providing such quality service. I highly recommend ..." Read more

"They advocated for the needed parts from the insurance company based on their experience. Some needed to ..." Read more

"Excellent! Looks brand new!"

"The paint work is good. They escalated the cost by saying they had to drill out the screws for the exhaust extenders and they replaced ..." Read more

"Amazing skillful repairs, thank you!"

"... they kept me informed of the issue and ordering, I got my car back early then the estimated date of completion which was a plus for me." Read more

"Super efficient process. Got me back in my vehicle a whole business day earlier than expected. Thank you so much!"

"Was told 25th as a estimate then once it started said the 30th and I got it the 31st"

"Excellent work done very timely. Super courteous and friendly staff. Thank you"

"Great customer experience! Repair finished earlier than estimated, which saved me rental car dollars. Hurray!"

"... team is amazing! They were completely professional, kept me updated by text so convenient every step of the way. They completed the job ahead of schedule ..." Read more

"Communication was frequent and courteous."

"The work was fantastic. ONLY downside was the lack of communication"

"Great customer service & always keep me updated with whatever was going on with repairs on my car."

"Mix up with my email address. Seems like someone should have checked when didn't receive any responses ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... with. My vehicle was returned looking great, and the repair work exceeded my expectations. Thank you for providing such quality service. I highly recommend ..." Read more

"They advocated for the needed parts from the insurance company based on their experience. Some needed to ..." Read more

"Excellent! Looks brand new!"

"The paint work is good. They escalated the cost by saying they had to drill out the screws for the exhaust extenders and they replaced ..." Read more

"Amazing skillful repairs, thank you!"

"... they kept me informed of the issue and ordering, I got my car back early then the estimated date of completion which was a plus for me." Read more

"Super efficient process. Got me back in my vehicle a whole business day earlier than expected. Thank you so much!"

"Was told 25th as a estimate then once it started said the 30th and I got it the 31st"

"Excellent work done very timely. Super courteous and friendly staff. Thank you"

"Great customer experience! Repair finished earlier than estimated, which saved me rental car dollars. Hurray!"

"... team is amazing! They were completely professional, kept me updated by text so convenient every step of the way. They completed the job ahead of schedule ..." Read more

"Communication was frequent and courteous."

"The work was fantastic. ONLY downside was the lack of communication"

"Great customer service & always keep me updated with whatever was going on with repairs on my car."

"Mix up with my email address. Seems like someone should have checked when didn't receive any responses ..." Read more

Kayla (Infiniti owner) reviewed 8/25/26

Thanks a ton!

Andrew (Honda owner) reviewed 8/25/26

Megan upfront made the experience quick and painless. The work looks great thank you

Would recommend

The lady’s up front were awesome especially Megan!!! A++++ service!!!

The people in the front were great thanks for the quick turnaround.

Martin (Honda owner) reviewed 8/24/26

Some need to get raise for doing a great job.

Pat (Kia owner) reviewed 8/24/26

i appreciated how quickly they got my car in, the regular updates on the repair process and getting my car returned to me a week earlier than estimated. great customer service!

very satisfied

Cmdcm Michael (Mazda owner) reviewed 8/20/26

Gregory (Subaru owner) reviewed 8/17/26

Tyler (Ford owner) reviewed 8/15/26

Crash Champions went over the top with the repair. The dents are gone and you can’t tell at all. What was really cool was how professional they were about keeping the vehicle clean, Inside and out. Floor mats and dash and seats were cleaned. Very professional!

Laser (Infiniti owner) reviewed 8/13/26

Kevin (Chevrolet owner) reviewed 8/10/26

Excellent communication and customer service

Michael (Honda owner) reviewed 8/10/26

Well done. They took their time and did a thorough job. It looks fantastic and they were excellent at communicating what was happening weekly. Thank you.

Sarah (Toyota owner) reviewed 8/10/26

Had to go back this morning for an assembly error and a missing fastner

Patrick (Subaru owner) reviewed 8/10/26

Good communication. Friendly, helpful staff.

Bruce (Jeep owner) reviewed 8/7/26

David (Toyota owner) reviewed 8/3/26

Job done well, and vehicle ready when promised.

Tod (Ford owner) reviewed 8/3/26

Luis (Ford owner) reviewed 8/3/26

Dain (Toyota owner) reviewed 8/3/26

Jewel (Toyota owner) reviewed 7/31/26

We are very pleased with service from the beginning to the pick up of our Highlander "Beauty". She is shiny and back to normal. This is a company that goes over and above. Beauty was clean, not only the exterior but also the interior that needed cleaned. We so appreciate you taking care of our needs. Sincerely, Mark and Tina Rexroth

Lloyd (Chevrolet owner) reviewed 7/29/26

Megan (Honda owner) reviewed 7/29/26

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Crash Champions #0761 Burlington

Schedule an appointment at Crash Champions #0761 Burlington

Explore easy payment plans powered by Sunbit

About Crash Champions #0761 Burlington

Schedule an appointment at Crash Champions #0761 Burlington

Reviews (751)

613 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?