Crash Champions #0761 Burlington

4.8 (753reviews)
98%
258 N Hill Blvd,  Burlington,  WA  98233

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (753)

My Experience

Everyone was friendly and professional. They provided excellent communication the entire time. They explained everything beforehand. They did an excellent job in a timely manner and their cost was very reasonable. I would highly recommend them.

Likely to Recommend

I highly recommend this company!

Repair Quality

The quality of their work is excellent!

Customer Service

The staff was friendly, professional, knowledgeable and respectful. Excellent customer service!

Returned Clean

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My Experience

It looks great,thanks for making us stand out again 🙂

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Repair Quality

Child lock on rear right door is locked in the lock position, flipping the switch doesn't unlock.

Customer Service

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My Experience

From start to finish , they did a fantastic job! Would definitely recommend thier service to anyone.

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Repair Quality

Excellent experience, I'm very satisfied with the process from start to finish

Customer Service

Returned Clean

My Experience

I am not often surprised anymore with Customer service as it seems service and professionalism are at an all time low. When I picked up my Mercedes after repair I was surprised. During the entire process the communication was regular and accurate. At pickup I was prepared to accept the car however it was returned I was amazed at the quality of the repair. There was no overspray. Every aspect was addressed inside and out. My car was completely detailed. Cleaned. Vacuumed. Tires and rims cleaned and treated. All chrome and glass spotless. I have never had a repair with This level of white glove service. Rebecca at the Burlington location was responsive and knowledgeable from day one. My service manager Kaylee did an excellent job. She went above and beyond handling my car and personal items with respect and care. She delivered the receipt and warranty and her contact information and assured me I could contact her if I have any issues. She went thru every part of the repair professionally. I highly recommend the team at Burlington Crash Champions. Thank you.

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My Experience

The car looks like new. Super staff - very friendly, fast, easy to work with. And they made it easy to interface with the car rental company for pick up and drop off while they did the body repairs. 5 star!

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My Experience

Very nice repair. Shop gave me regular updates via text as to progress. Staff was friendly and explained everything. Would recommend this shop

Likely to Recommend

Yes would recomnend

Repair Quality

Very nice repair job and very nice staff. It took awhile to get parts but vehicle looks perfect

Customer Service

Very nice staff and excellent repair. Parts took awhile to get but overall would recommend this company

Returned Clean

My Experience

Everything was great

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My Experience

The car looks like new. Kaylee was awesome! She was in constant contac with me and helped manage all aspects of this project.

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My Experience

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Nice and quick process

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My Experience

Thank you

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Repair Quality

The office personnel were awesome. Helping explore everything and keeping me updated on the status of my car repair. Great service.

Customer Service

Awesome. Read first comment.

My Experience

My Experience

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My Experience

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The team care, very friendly

Returned Clean