Crash Champions #0761 Burlington
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was friendly and professional. They provided excellent communication the entire time. They explained everything beforehand. They did an excellent job in a timely manner and their cost was very reasonable. I would highly recommend them.
Likely to Recommend - 5.0/5.0 -
I highly recommend this company!
Repair Quality - 5.0/5.0 -
The quality of their work is excellent!
Customer Service - 5.0/5.0 -
The staff was friendly, professional, knowledgeable and respectful. Excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looks great,thanks for making us stand out again 🙂
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Child lock on rear right door is locked in the lock position, flipping the switch doesn't unlock.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish , they did a fantastic job! Would definitely recommend thier service to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience, I'm very satisfied with the process from start to finish
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am not often surprised anymore with Customer service as it seems service and professionalism are at an all time low. When I picked up my Mercedes after repair I was surprised. During the entire process the communication was regular and accurate. At pickup I was prepared to accept the car however it was returned I was amazed at the quality of the repair. There was no overspray. Every aspect was addressed inside and out. My car was completely detailed. Cleaned. Vacuumed. Tires and rims cleaned and treated. All chrome and glass spotless. I have never had a repair with This level of white glove service. Rebecca at the Burlington location was responsive and knowledgeable from day one. My service manager Kaylee did an excellent job. She went above and beyond handling my car and personal items with respect and care. She delivered the receipt and warranty and her contact information and assured me I could contact her if I have any issues. She went thru every part of the repair professionally. I highly recommend the team at Burlington Crash Champions. Thank you.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks like new. Super staff - very friendly, fast, easy to work with. And they made it easy to interface with the car rental company for pick up and drop off while they did the body repairs. 5 star!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice repair. Shop gave me regular updates via text as to progress. Staff was friendly and explained everything. Would recommend this shop
Likely to Recommend - 5.0/5.0 -
Yes would recomnend
Repair Quality - 5.0/5.0 -
Very nice repair job and very nice staff. It took awhile to get parts but vehicle looks perfect
Customer Service - 4.5/5.0 -
Very nice staff and excellent repair. Parts took awhile to get but overall would recommend this company
Returned Clean
My Experience - 5.0/5.0 -
Everything was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks like new. Kaylee was awesome! She was in constant contac with me and helped manage all aspects of this project.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice and quick process
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The office personnel were awesome. Helping explore everything and keeping me updated on the status of my car repair. Great service.
Customer Service - 5.0/5.0 -
Awesome. Read first comment.
My Experience - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The team care, very friendly