Crash Champions #0763 Seattle Sodo
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I complained about my body work not being correct. Issue was never corrected when I showed them the flaws they had my car for about a month. My rental car was exhausted thru insurance all they did was detail the car they do not stand behind there work. I'm selling my car to get another because of the issue.
Customer Service - 1.0/5.0 -
I spoke to the owner about the problem she assured me it would be corrected it was not. They are no in the business of retaining customers.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.5/5.0 -
Your front desk personnel could use improvement .
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0 -
Mylar clear wrap had bubbles when I picked it up.
Customer Service - 3.0/5.0 -
Check the box stating I wanted updates every couple days. In the first 2 weeks I had two updates. One of which I had to call to get an update.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Don’t know a lot about other places. If somebody asked I would mention my experience at Crash Champions
Repair Quality - 3.0/5.0 -
Long periods of time between communications. Car was repaired well
Customer Service - 3.0/5.0 -
Not enough updates and response to my messages, email or phonecalls
Returned Clean
Likely to Recommend - 0.5/5.0 -
Would never recommend this place
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Never again
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Nope
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
I await the status of my vehicle. This after an overlong shop stay of my vehicle(100+ days) following need for parts. Please contact customer with current status.
Customer Service - 2.5/5.0 -
Service has not been completed.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Until I have experience with Crash Champions from the time I take it in until it is returned to me as satisfied as I am this time, I will hold my judgement. The first time I heard the new Name when I called there was the Monday before it was done on Tues and they were closing so I picked it up on Wed 12/7/2022. I originally brought it in 10/19/2022.
Repair Quality - 5.0/5.0 -
I love how professional Seattle Automotive Services are. This is the 3rd time I've used them. I hope Crash Champions turns out to have all the professional and efficient care that Seattle Automotive has had.
Customer Service - 5.0/5.0 -
I've always been totally satisfied with Seattle Automotive has been. Hoping Crash Champions maintains their high standards!
Returned Clean
Likely to Recommend - 0.5/5.0 -
Until communications get fixed, this is not a good time for me to be referring.
Repair Quality - 2.0/5.0 -
Was emailed that car would be done on 12/2. Car was not done. Called 4 times, during business hours, no one answered, left voicemails, no one answered, emailed per recorded voice request when I called, no one emailed. Resorted to driving to the shop two separate times to be told my car was not ready. Finally got the UNFINISHED car on 12/9. The work that was supposed to be completed - did not work correctly (the back hatch will not open , it gets stuck), pointed that out before I left, no one around to get that part fixed. Supposed to get call about when remaining parts parts are coming, haven't, left another voicemail during work hours today because no one answered, no return call. Will stop by tomorrow probably to see what is up.
Customer Service - 1.5/5.0 -
Live people on site have been great, lack of phone answering, return calling, receiving promised follow ups, and receiving emails has been horrible.