Crash Champions #0772 Flowood
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Work was done quickly and correctly. Could not tell where the damage was. Workers explained what they did and worked closely with the insurance company.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
First class
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was a little lacking. Did not receive a call or text informing us that our vehicle was ready for pickup. When we got there to pickup our vehicle we where going to right a check and where told that Crash Champions did not take cash or check so we where inconvenienced with having to go home and get a credit card to pay the bill. We should have been told that before work even started.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Communication could be better and the customer should be told upfront that it is credit card only.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Ruff edges left on the bumber corners near fenders . Paint wasn’t blended well with fenders. Hood gaps are way off with 1/2 inch on one side and 1/8 inch on drivers side.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was promised to take the car back 3 weeks ego. I couldn’t count how many times Britney(sales representative) lied to me. They never asked for my consent for the supplements even though I told them to do so. I didn’t accept the final cost that they have charged to insurance. Final amount that I agreed on was $4900 including the hood replacement. But they did what they did to rip the insurance company off and raise the amount to $8400. I will not let this go and be in touch with the insurance company about it.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Worst experience ever
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jason was the best to work with. He took care of my truck like it was his own.
Likely to Recommend - 5.0/5.0 -
I would highly recommend
Repair Quality - 5.0/5.0 -
Great great service. 100% satisfied.
Customer Service - 5.0/5.0 -
Jason was the best
Returned Clean
My Experience - 0.0/5.0 -
My bumper is already coming loose I would to have it fixed properly
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
I would like to have my bumper fixed properly
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was extra nc and informative. I would highly recommend them to my friends. Thanks for everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very nice 10
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team made sure I knew every stage of repair. Loyd was very knowledgeable of my new Audi and thorough when finishing up repairs and making sure everything was back in working order. I am very pleased with their work!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great
Customer Service - 4.5/5.0 -
No interaction with repair shop's staff but the work shows satisfaction
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timmy and Lloyd are the best thing since sliced bread
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone treated me kindly and professionally. Y’all have a great team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Do not recommend if you want the car back in a timely manner.
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
A SCHEDULED repair that was supposed to take 3 days took close to 3 weeks. If the shop wasn’t ready for the repair, we should have been notified and asked to reschedule.