Crash Champions #0775 Sandy Springs
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Yes amazing work and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Customer service and lack of transparency in timing made for a terrible experience
Repair Quality - 2.0/5.0 -
The repair work is great. The customer service was appallingly bad. We found Tamara’s attitude to be rude, condescending, and condemning. We don’t like CCs policy of not providing customers with ballpark timeframes. It makes it impossible to plan around the lack of a car. I know you guys say it’s standard practice in your industry but in our experience, CC is the only repair shop we’ve ever known who isn’t able to provide ballpark time estimates. We won’t be back.
Customer Service - 0.5/5.0 -
The customer service was appallingly bad. We found Tamara’s attitude to be rude, condescending, and condemning. We don’t like CCs policy of not providing customers with ballpark timeframes. It makes it impossible to plan around the lack of a car. I know you guys say it’s standard practice in your industry but in our experience, CC is the only repair shop we’ve ever known who isn’t able to provide ballpark time estimates. We won’t be back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing service would got the car back quicker if it wasn’t for the delay on the parts being delivered. But nobody can control that
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team worked great together by keeping me informed. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done timely and met my expectations.
Customer Service - 5.0/5.0 -
Team was professional and provided adequate communication about progress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They finished the job quicker than I expected and car looks as good as new. However I might need to take it back for checking the side mirror setting it's a minor fix
Customer Service - 5.0/5.0 -
They made sure I was kept updated with the progress and were very much communicative
Returned Clean
My Experience - 5.0/5.0 -
Wonderful customer service and communication as well as an excellent and thorough repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was previously in the collision industry for 15 years plus, and was a GM for the last 5 years. I was thoroughly impressed with the communication, and professionalism from Tamara, not to mention she came in on a Saturday just to deliver my Rivian back to me. If that wasn’t enough the repair was completed to perfection, the vehicle was returned cleaned and charged ready to go. Special thanks to Jake the tech for working with me on my repair preferences and the absolute precision of his work. 10 out of 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tamara was precise in her information, and went above and beyond to deliver my vehicle back to me even after hours.
Returned Clean
My Experience - 5.0/5.0 -
Easy process, great communication from Tamara, and friendly service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and communication. Tamara was outstanding in keeping me posted on the process.
Customer Service - 5.0/5.0 -
Fantastic!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They broke my TPMS sensors and didn’t want to fix them because my insurance already cut them a check. Now I am dealing with it.