Crash Champions #0775 Sandy Springs
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Repair length took too long, over 3 months for a simple repair. Service rep was not honest, over promised under delivered on all fronts. Car was given back to us with a broken windshield that has not been fixed. Asked to speak to management on multiple occasions but was rebuffed by service rep and receptionist. Overall a terrible experience and will never use or recommend crash champions ever again.
Likely to Recommend - 0.5/5.0 -
No way
Repair Quality - 2.5/5.0 -
Work is good but I was given the car back with a cracked windshield that was not that way when I gave the car to you.
Customer Service - 0.5/5.0 -
This was awful, I would be told the car would be ready over 10 times, take time off work and then just nothing, left scrambling to cover shifts at my business and dealing with the car rental agency over and over.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chandlee was amazing and very helpful! Every time I called for an update, she was more than willing to go get info from the body shop. Thank you for everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My advisor Chandlee was amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great. Thanks for doing a great job.
Likely to Recommend - 5.0/5.0 -
So much so that I thanked my service rider at RBM for the recommendation
Repair Quality - 5.0/5.0 -
Kept me up to date on the progress with the repairs
Customer Service - 5.0/5.0 -
Very good and they explain the condition well.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am totally satisfied with the entire repair process. The vehicle repairs were immaculate and the customer service was top notch. A special thanks to Chandlee, Ashley and Lisa for making the entire experience wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
If the leadership remains the same I would definitely refer them.
Repair Quality - 4.5/5.0 -
So, the reason why I’m giving this body shop an 9 is because the original management team that I started with was terrible. However, that said, the new leadership team that took over did a better job at communication and ensuring from a customer service perspective, my concerns were addressed. In good faith, I couldn’t give a ten just because of the earlier experience. Also, the inside panel of the car has two different sides installed (easy fix I’m sure but still a mistake). Other than that, I enjoyed communicating with Jason and the general manager (I can’t remember his name) and I did return a second vehicle there for work.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No doubt… Totally amazed at the quality of work and attention to detail from everyone at Crash Champions. Would have loaded pics to brag about them, but no way via carwise. I highly recommend them !
Repair Quality - 5.0/5.0 -
Totally amazed at the quality of work and attention to detail from everyone at Crash Champions. Would have loaded pics to brag about them, but no way via carwise. I highly recommend them !
Customer Service - 5.0/5.0 -
Incredible customer service and support from the entire team at Crash Champions!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Rich to anyone that needed auto repairs.
Repair Quality - 5.0/5.0 -
Rich was absolutely incredible. He took care of repairing my Mercedes to the max. He was extremely customer oriented and professional.
Customer Service - 5.0/5.0 -
Customer was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job! Good communication and wonderful work. The car looks new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful work :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champion was very understanding and very helpful explaining to me about my vehicle and what needs to be done and what is going to be done appreciate they are spirits and breaking my car back to life add within a good time limit I almost didn’t realize my car when I seen it beautiful job jealous Sandy Springs Dunwoody. Are some true champion Michielli, Mr. Joey. and they general manager and staff help thank you all
Customer Service - 5.0/5.0 -
The man and their shop are very unique and worked very hard on the vehicles that they are sign. I bet they did a beautiful job on mine.