Crash Champions #0776 Murfreesboro Pike
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Maria was awesome!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was extremely kind and transparent regarding the status of my vehicle as well as their communications with the dealership and parts manufacturers.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great comms with Tyler and the team. The repair looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tyler was extremely communicative and stayed committed to working with my insurance despite their lengthy and redundant processes. Great customer service and a great job repairing my vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It would be 10 but my left turn signal was not working after the repair. But then I brought my car back and it was fixed!
Customer Service - 5.0/5.0 -
Amazing, especially from Tyler
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good communication
Returned Clean
My Experience - 5.0/5.0 -
My car was repaired perfectly, although it took more than two months and completion date was changed several times. Tyler provided excellent communication - very informative and friendly.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The repair took more than two months. The completion date was changed five times. After the repair was completed, I found another malfunction - a problem with Driver Assist System (there need to do the Front fascia harness assembly and left middle park assist sensor (painted)). Somehow this issue was not noticed during the final check (although a warning message appears on the display).
Customer Service - 3.5/5.0 -
Mr Tyler has been given perfect communication during the repair process to me.
My Experience - 0.0/5.0 -
For sure. He knows me well ;)
Likely to Recommend - 0.5/5.0 -
Impossible clearly
Repair Quality - 1.0/5.0 -
Very terrible experience. Will not reiterate for sure
Customer Service - 1.0/5.0 -
10 times or more on the waiting line for over 10min and up. Couple of times called left a message and didnt receive a call back. Same with emails.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
There was over a 3 week delay due to delivery delays which is understandable. However, the lack of communication was frustrating. I had to call over and over to get information. Overall I’m glad to get my car back
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks perfect!
Customer Service - 4.5/5.0 -
The guy who was handling my car was very kind and explained everything clearly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and good work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Th workmanship is excellent. The car looks brand new again.
Customer Service - 5.0/5.0 -
I was kept up to date on repairs.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs came out perfect, car was even washed, and Tyler did an excellent job keeping me abreast throughout the time it was there and very polite when I came in to finalize.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look great
Customer Service - 5.0/5.0 -
Tyler was outstanding. Kept me abreast the whole time and very courteous when I arrived for pick up.