Crash Champions #0776 Murfreesboro Pike
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service. Caveat is that the paint job was bubbly/rough in spots at the edges.
Repair Quality - 4.0/5.0 -
People and service were outstanding. There were a few spots on the paint job that were underwhelming, but overall, wonderful service.
Customer Service - 5.0/5.0 -
People and service were outstanding. There were a few spots on the paint job that were underwhelming, but overall, wonderful service.
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and nice job done on the car. The team was super flexible and easy to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super good work on the car. Additionally excellent communication throughout the process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Couple of minor things I'm not satisfied with
Customer Service - 5.0/5.0 -
Staff was great
Returned Clean
My Experience - 5.0/5.0 -
Tyler is amazingly responsive and kept me well informed throughout the entire process. Thank you for making this a pleasant experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased
Customer Service - 5.0/5.0 -
Tyler was amazing
Returned Clean
My Experience - 5.0/5.0 -
The communication was the best! Didn’t have to call because a call or text was received on a regular basis with constant updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
If you want your car to work properly, then, no, I would not recommend anyone
Repair Quality - 0.5/5.0 -
My car sensors do not work properly. I called over two weeks and no one returned my call. I was told to drive it for 50 miles to what resets itself. I called a week after and the sensor still did not reset themselves. My car does not drive correctly because the sensors will not go off. There’s something wrong with my engine and they aren’t returning my phone call to fix the issue. I will have to take it to another dealership.
Customer Service - 0.5/5.0 -
See previous comment
Returned Clean
My Experience - 0.0/5.0 -
Very disappointed and surprised with the endless delays and many, many mistakes.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional the finished work outstanding staff are friendly and cordial Very happy withe service provided
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Received excellent customer experience Staff are amazingly professional and prompt in their communication with the customer
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful customer service. Fantastic communication with me and my insurance company!! And their work is excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tyler is great!!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You told Progressive that my White BMW had just a flat tire which I did not believe so allowing them to pull the rug off from under me when it arrived at the tire shop they saw extensive damage to the shocks and struts underneath they said the whole front end was pretty much on the tire. So thanks for giving progressive an out here.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tyler was excellent! He kept me well informed and worked hard for me to get my car back as quickly as possible. Very professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truly appreciated the frequent status updates