Crash Champions #0776 Murfreesboro Pike
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I would have given a 10 but I did not get a promised status update call midway through the repair. This was needed so I could plan whether I needed to rent a car or not.
Returned Clean
My Experience - 5.0/5.0 -
Crash Champions did a Great Job repairing our vehicle. We will recommend this facility to others who need repair work. Blake and his Mom (worked front desk) are nice and communicate professionally.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Good installation quality Poor communication regarding status updates. Poor software calibration caused additional issue
Customer Service - 1.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Lesley was great with communication, when she left it find of fell apart. Repair was good.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Leslye is amazing, works very hard, talented and really cares.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Leslye Cordoza is fantastic. So knowledgeable and efficient. She rocks!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great and Leslye (sp?) was amazing.
Customer Service - 5.0/5.0 -
Lesley was amazing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Easy to work with.
Returned Clean
Likely to Recommend - 4.0/5.0 -
Surely. Leslie definitely made a difference in the experience
Repair Quality - 4.5/5.0 -
So far so good 👍
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Leslye is AMAZING
Likely to Recommend - 0.5/5.0 -
Great work, but horrible communication. I would have loved some inclination that I would ultimately end up coming out of my pocket almost 3k for a rental car.
Repair Quality - 4.5/5.0 -
The repair of my vehicle was great. It does not look like my car was ever even in an accident. The 1 point was deducted because I have white interior on my roof that came back with several black hand prints that were not there prior, and they were quite noticeable and should have been cleaned before returning me the car.
Customer Service - 0.5/5.0 -
The only reason I did not give a 1 for this response was because every time I called I was greeted with a friendly voice, but outside of that I feel like week over week I was given the run around about the progress on fixing my vehicle. What I was let to expect would be around 3 weeks ended up being 3 months, and every time I called to inquire about completion it was another issue. Ultimately I was finally told that one part was damaged and they were unaware, and had to reorder, and then another part was not ordered in an timely manner and these two things cause a significant slow up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole team was awesome, especially Leslie!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
knowledgable and thorough
Customer Service - 5.0/5.0 -
Leslye managed it as a pro
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Leslye is fantastic and so customer oriented. She kept us informed of the progress on the car and really knows the business.