Crash Champions #0776 Murfreesboro Pike
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Absolutely would.
Repair Quality - 5.0/5.0 -
Excellent customer service and would use them again.
Customer Service - 5.0/5.0 -
10/10
My Experience - 5.0/5.0 -
The entire staff were so helpful and friendly. I was kept updated through the entire process. So appreciate them! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff is wonderful!! Very friendly and helpful. Kept me notified during the entire process. A+++
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You all made it happen within the insurance parameters! Looks great!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate the communication and coordination of the rental car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was great! From the time I dropped the car off to the time it was ready for pickup. I was informed the entire time through out the waiting process the status of my vehicle. How the process worked from the time I arrived to pickup and steps I need to take to ensure my car remains in good status was extremely helpful. If I need repairs in the future I will be back at Crash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with my car repair. Will be back in the future if repairs are needed again.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Leslie at the front desk was not only professional but very kind. She made this process so much less stressful and very smooth!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks as good as new. Very courteous and helpful staff
My Experience - 0.0/5.0 -
It took 3 weeks to repair my bumper and there was 0 communication that y'all had to recorder the part and redo it. I had to call several times for updates. When I received my car today the bumper isnt sitting flush. There were also several dirty rags left in the car.
Likely to Recommend - 0.5/5.0 -
Frustrating service and results. I wish I'd gone back to caliber collision. Only came here because the other party's insurance directed me to.
Repair Quality - 2.0/5.0 -
There was no communication from y'all when my car was delayed almost 2 weeks. I had to keep calling to get any updates. When I received the car back, the bumper still wasn't sitting correctly. Y'all also left 3 dirty rags on the car. I will not be coming back.
Customer Service - 1.0/5.0 -
No communication, the front desk lady was standoffish and also doesn't seem to have it together. When I came to pick up my car she couldn't find my keys but they were right next to her subway sandwich.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job communicating and fixing my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased with the attention to detail in the body work. Looks great. One thimg that could have been better is if the replacement after market parts had been inspected when they came in. Because it was discovered when it was time to do the work that the tail light cover that came in was damaged, it added more time to the car being in the shop waiting for a replacement.
Customer Service - 4.5/5.0 -
I was asked to do a google review 45 minutes before I saw my car after repair.
Returned Clean
My Experience - 5.0/5.0 -
They did in excellent job and I would recommend them to the world!! Thank you Aaron D
Likely to Recommend - 5.0/5.0 -
I would have picked a 20 if i could've
Repair Quality - 5.0/5.0 -
They did a wonderful job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Aaron was very helpful staying in contact and walking me through the process.