Crash Champions #0801 Huntley

4.7 (722reviews)
95%
11550 Kreutzer Rd,  Huntley,  IL  60142

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (722)

My Experience

I was completely satisfied with how I was handled and the communication with the staff, but unfortunately unable to identify the noise coming out of my car still. Daren promised me that we’ll get it taken care of once it identified. Once that’s done and the noise is repaired. I will be thoroughly satisfied.

Likely to Recommend

Repair Quality

All went well

Customer Service

None

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

My Experience

My Jeep looks great. It was spotless, both inside and out! Great job—very well done! Thank you 😊

Likely to Recommend

Repair Quality

Very happy with the results. Thank you.

Customer Service

Very thorough and pleasant to work with.

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service overall. Really appreciated the updates via text. The process was explained thoroughly and I am very happy with my repair.

Likely to Recommend

Repair Quality

Everyone I dealt with was very helpful in dealing with the insurance company and explaining the repair process. I was also texted daily with progress reports.

Customer Service

Darin went above and beyond dealing with the 3rd party insurance company.

Returned Clean

My Experience

As known repairs were delayed for at least 5-7 days due to staffing issues. Perhaps I should have been given opportunity to reschedule. Initial advisors was not forthcoming.

Likely to Recommend

I have already recommended them!

Repair Quality

Customer Service

Much thanks to Dean and the team!

Likely to Recommend

Repair Quality

The quality of the repair was fine

Customer Service

The front desk was fantastic, but the communication from other personnel was just awful

Returned Clean

My Experience

Car looks amazing! Great work everyone!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did an awesome job! Truck got fixed up great can’t tell anything ever happened and it looks better than ever.

Likely to Recommend

Repair Quality

Customer Service

Darren was awesome

My Experience

Fantastic work, thank you!

Likely to Recommend

Repair Quality

Beautiful job!

Customer Service

Likely to Recommend

Mary Jane and Darren made the experience that much better and had no worries knowing my vehicle was in good hands.

Repair Quality

Car looks awesome! Will definitely follow up if anything comes up.

Customer Service

Mary Jane was very accommodating when dropping off vehicle and explained everything thoroughly. Felt welcomed and at ease.

My Experience

The repairs were completed in a reasonable amount of time, (actually finished a few days sooner) and everyone there was professional. I received updates while the vehicle was in the shop.

Likely to Recommend

True professionals. Excellent workmanship.

Repair Quality

Excellent

Customer Service

Dean was a pleasure. Listened to our time constraints and delivered the van early.

Returned Clean

Likely to Recommend

Repair Quality

Darren was very thorough and explained all the steps

Customer Service

Darren was very thorough and explained all the steps

My Experience

Completed repair on time and on budget. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Under the new ownership, CC continues to deliver quality repairs and as a direct repair facility they handle all of the details with the insurance company. 10 of 10 Stars!!!

Likely to Recommend

I'd recommend CC to all friends, family, and anyone seeking crash damage repair

Repair Quality

Crash Champions delivers quality repairs and excellent service as a direct repair facility.

Customer Service

CC coordinated all details with insurance company and rental car company.

Likely to Recommend

Repair Quality

It was done great!

Customer Service

Very pleasant and accommodating.

Returned Clean

My Experience