Crash Champions #0801 Huntley

4.7 (721reviews)
95%
11550 Kreutzer Rd,  Huntley,  IL  60142

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (721)

My Experience

The work done on the car was Terrific! Staff was exceptional! Overall experience was excellent!

My Experience

The repair was done in a timely manner.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If I could give more than a 10, I would. I mainly worked with Darren, who was very professional and thorough. He kept me up to date with a timeline of the repairs. The estimate was accurate. We went over what was repaired when I picked up my car. He gave me some advice to take care of some other minor scratches/dents that I have. If I ever need body repair work on my car in the future, this is where I would go. 100% satisfied. I'll spread the word about Crash Champions! Thank you.

Repair Quality

They actually did more repairs than I had expected. Went over and above to make sure my less than three years old car looked amazing.

Customer Service

Everyone I dealt with, from when I dropped off my car to pick up were polite, friendly, and professional.

My Experience

My Jeep looks awesome.

Likely to Recommend

Repair Quality

Looks awesome.

Customer Service

I was kept informed at every stage of the repair.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

When I got my car back it really looked like a new car. I was very surprised and happy when I finally got it back. Took about a month to fix the front end as a coyote ran into my front end. I never had to go through this before and didn't really realize that it takes so long. Once they got it apart realized that there was a few more items that they needed to order. I would really highly recommend Crash Champions at least the one in Huntley Illinois.

Likely to Recommend

When work was finally completed, I noticed a spring loaded piece missing on the rear seat below the location of the speaker cover. Manager said there was no way his crew was near the area despite it being about 15" from the area being worked on. I contacted BMW and purchased the part myself and will have installed by someone other than Crash Champions.

Repair Quality

Amount of time to replace a speaker cover was very disappointing.

Customer Service

See above

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

So far it Lo looks good.

Customer Service

Returned Clean

My Experience

Great service, great team, 100% satisfied. This just became my go to place after the first time experience.

My Experience

Was rear-ended on a new 2024 Ford Maverick and the estimator was worried about not getting the parts. Came through all the same, and handled the insurance. Like new. Thank you Darren.

Likely to Recommend

Repair Quality

cant see any repair at all

Customer Service

My Experience

Thanks for keeping me updated constantly on the progress even though the expected delivery was delayed by one week.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Darren and Mary Jane are fantastic to work with!! We had some issues with the insurance company, but they handled everything

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It is my opinion that an industry that takes five weeks to get parts has to be restructured.

Customer Service

Friendly and informative

Returned Clean

Likely to Recommend

Repair Quality

The only negative issue was the date the car would be fixed kept changing which caused issues getting to and from work

Customer Service

Likely to Recommend

Repair Quality

Customer Service

“Great service! These guys went above and beyond!! My car was done in a timely manner and it looks amazing. When I picked my vehicle up it was cleaned inside and out.I was simply expecting my front bumper damage repaired. Great place. Great people. Exceptional service. Will definitely send business this way

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Dean was great communicating through the whole process. We have been there before. Appreciate the great work too.

Likely to Recommend

Repair Quality

Prompt service, quality work and great communication

Customer Service

Returned Clean