Crash Champions #0814 West State Street
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
it was the best experience i’ve ever had at a collision center and super fast turn around
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick helpful and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast, friendly and detailed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your techs were quick and efficient when they worked on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
A minor glitch but was solved quickly so overall was a great repair
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication and end result - thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great service, fast, kept me informed as to my status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Casey and the squad were absolutely perfect 10/10 and were super communicative and red
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication.
Returned Clean
Likely to Recommend - 5.0/5.0 -
they was fast ,clean and nice
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
it was nice and shine and was ready very fast. thank you so much im happy
My Experience - 0.0/5.0 -
The "aftermarket ( not Ford taillights are not installed correctly. Did not repair the bed cap on the tailgate, Didn't align tailgate properly which will allow water to drain under the bed cover. The service said I had to take it as it was or would charge $100 a day for storage. A job bandaged together and not correctly fitting Ford parts. My truck came in with Ford parts and left with junk. One taillight that ended up having to be replaced was due to the shop breaking my good Ford taillight. Gaps around the lights to allow water to into and another not securely fastened. My truck wasn't repaired in places it should have been, abd parts replaced with cheap aftermarket.
Likely to Recommend - 0.5/5.0 -
Repairs were not completed. I was told I could have broken the tailgate cap (which was broken time of accident) they did not repair, refused to repair although the initial estimate was doubled. Tailgate and tonneau cover was never repaired correctly and refused to do so. I was told if I didn't take my truck as is, the shop would charge me $100 a day for storage. Shady shop. Doubled my repair cost and did half the repairs. Replaced my Ford parts with cheap parts that did fit correctly.
Repair Quality - 0.5/5.0 -
Horrible customer service from the shop manager.
Customer Service - 0.5/5.0 -
Absolutely the worst ever. Conversational as heck!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The whole process of getting my car repaired was so easy. The guys even volunteered to return the rental car for us. They were very thorough showing me all the repairs that were done; going over the warranty; looking over the car before and after the repairs. I will be recommending your company to all my friends and family who need body work done on their vehicles.
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0 -
The guys were very personable. They kept me informed about the progress of the repair process.