Crash Champions #0814 West State Street
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved the updates and the guys I dealt with were so helpful and supportive and friendly. I was impressed! I will definitely recommend you to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Didn’t vacuum back flooring but really no big deal
Customer Service - 5.0/5.0 -
Very nice guys. Competent and knowledgeable and always in touch.
My Experience - 5.0/5.0 -
Really appreciated the twice weekly status updates. Staff illness delayed completion a couple of days. I was notified of the delay well before the original completion date. That's great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Received twice weekly updates. Delivered as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great. The communication was excellent and the process was very easy.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very professional staff that helped me keep informed
My Experience - 5.0/5.0 -
every one was very nice and friendly they all communicated very well with me if i ever need any more repairs i will definitely be going to crash champions they did a amazing job on fixing my car went above and beyond and had my car done before the estimated date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service and communication!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Erick was my representative and he was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole process, estimated cost and time matched communicated expectations
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Casey did a great job and communicated well. Thanks Casey!
Likely to Recommend - 2.0/5.0 -
Friendly, courteous employees that are not the most skilled at what they do. If you want exceptional quality, I would steer people somewhere else.
Repair Quality - 3.5/5.0 -
Removing broken parts and replacing them with new parts was done quite well. However, my hood does not fit properly on the car now. I was told the workmen did everything they could to make it right. Now I have to live with a hood that does not sit on the vehicle correctly. Not what I would expect from a top-notch shop.
Customer Service - 4.0/5.0 -
Courteous people that seemed to be working to do a good job. Whatever coordination that is supposed to happen between the insurance company and your company was not great. I understand this event occurred near the end of the year and was probably made worse by the holidays, however, a customer without their vehicle should be a priority. The delays between the two companies made a 3 week process into almost a 6 week process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great and you can’t tell that there was any damage.
Customer Service - 5.0/5.0 -
Great service and nice staff. I was very surprised when I picked up my car that they had vacuumed out the whole car. Definitely a nice surprise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great group of guys at the State street location.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was fast and I appreciate it the level of constant communication throughout the time my car was being serviced. I also liked the ability to pay before coming to pick up the car. The staff was very nice efficient and were able to explain in Laymans terms, I would definitely recommend your services.
Likely to Recommend - 5.0/5.0 -
Definitely will give a great recommendation
Repair Quality - 5.0/5.0 -
Great job