Crash Champions #0814 West State Street
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appears to be correct. Appreciated the cautions regarding new paint. Surprised and amazed the interior was cleaned.
Customer Service - 5.0/5.0 -
Polite, courteous, empathetic, did not mock my questions or concerns and explained without being condescending, on time.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and they did a wonderful job on my car.
My Experience - 5.0/5.0 -
Great explanation of repairs, plus good communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything to do with my car repair and even the rental car logistics was handled easily and politely. Crash Champions made a minor accident almost pleasant and my vehicle looks beautiful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They took care of everything and were very polite and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole team was responsive, professional and caring.
My Experience - 5.0/5.0 -
So glad I chose Crash Champions to do the work on my car. Great job, efficient, friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I think they did a great job. They were helpful and thorough with the repairs.
My Experience - 5.0/5.0 -
They did a great job and kept me in complete knowledge of what was going on with my car…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were great did the work on time and kept me aware of the progress. The workmanship was impeccable. I would highly recommend them and use them if needed in the future.
My Experience - 5.0/5.0 -
Great service!! Job was completely done sooner than expected too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Erick and Casey at the State and 36th street location were amazing with helping me get my car fixed
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looked fantastic when I picked it up - like a brand-new vehicle! In addition to a perfect repair job, the CC team returned my car to me shiny and clean, inside and out. I really appreciated the attention to detail and the good communication throughout the process.
My Experience - 5.0/5.0 -
Eric and Casey were incredible! Casey kept me updated on my repairs and treated me with such kindness and respect. I shared with him that this was the first experience I’ve ever had having to take care of a vehicle and everything that goes with that and he was just awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy!!
Customer Service - 5.0/5.0 -
Eric and Casey were very professional and did a great job on my Buick Encore. This is the first time I have ever had to deal with this kind of situation but because of these great guys I feel really appreciative And grateful .
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Color match is great, but is noticeably less metallic.
Customer Service - 5.0/5.0 -
Employee handling my repair was friendly and efficient. He kept me informed during the repair, it was ready on time, and detailed inside and out. The manager gladly called AAA to clarify ambiguous deductible language on my behalf.