Crash Champions #0819 Kearney Bend

4.6 (234reviews)
90%
203 NE Kearney Ave,  Bend,  OR  97701

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (234)

Likely to Recommend

Repair Quality

Everything seems to be in order

Customer Service

The team was great at communicating

Returned Clean

My Experience

My experience with the Bend team at Crash Champions was phenomenal! I was kept informed of the progress at every stage and the team was incredibly accommodating when life got in the way for a few days. Outstanding customer service and work!

Likely to Recommend

So wonderful to work with. They made everything so easy!

Repair Quality

Customer Service

Outstanding customer service!!

My Experience

Well Done! I like the texts letting me know the daily details!!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Car work looks great no complaints there. Lots of issues with paying for the repairs.

My Experience

Team was super friendly and got my car repaired right and ahead of time!

My Experience

The repairs look good, it just took a while for the repairs to be completed. Not totally their fault. A part was back ordered.

Likely to Recommend

Repair Quality

Customer Service

I was getting text updates that the repair would be completed May 7 or 8th. Then maybe the 11th. But then was told to wait for a call and disregard the text messages. I got a text saying the car was complete. But no call. The receptionist stated she tried to call and leave a message but that it cut off. I had no missed calls and no voicemail. I suspect she was calling the insurance company (as they had done that previously when they thought they were calling my number). But why did she not use common sense if the message cut off and tried to leave another. So, consquently with the car not being done in time I had to make a special trip to Bend to collect the car. Even when I went to pick it up there was confusion if it was out front or not. Confirmed my suspicion of people not knowing what was going on.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I would give them a 20 for customer service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Took a bit longer than I had expected, but work was very good.

Customer Service

Easy to talk to. Looked you in the eye. Never talked down to you. Good Customer Service.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Thanks for doing great work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

No sign of any damage

Likely to Recommend

Repair Quality

Excellent communication every step of the way

Customer Service

Returned Clean

My Experience

This repair is not completed.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

Returned Clean