Crash Champions #0820 Armour Bend

4.5 (386reviews)
91%
912 SE Armour Road,  Bend,  OR  97702

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (386)

Likely to Recommend

Repair Quality

Everything was handled quickly and professionally. The front office was polite and very helpful. They have my recommendation.

Customer Service

Everything was done quickly and professionally. The front office was polite, friendly and helpful. They have my recommendation.

Returned Clean

Likely to Recommend

Repair Quality

Worked us in for a quick repair great service

Customer Service

Returned Clean

Likely to Recommend

Already recommending to friends and family, based on such a positive first experience.

Repair Quality

Crash Champions was both professional and friendly. They communicated well, worked with me to expedite the process. Super impressive. My new favorite collision repair team!!

Customer Service

Holly was the best!! Very helpful and friendly. Going beyond all expectations.

Returned Clean

Likely to Recommend

Repair Quality

Good , polite and very friendly!! The work they did was perfect 🤩

Customer Service

Good , polite and very friendly!! The work they did was perfect 🤩

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From what I’ve noticed it looks good.

Likely to Recommend

Best shop around

Repair Quality

Great work

Customer Service

Everyone I talked to was very nice and helpful.

Returned Clean

Likely to Recommend

Repair Quality

The only reason I gave y’all a 8 and not a 10 is because of my disappointment with not having the correct Telluride front grille on the car. I know so much of this scenario was out of your control. I’m under the impression that you all will continue to work on finding and securing the correct grille and will replace it for me at no cost. I am sincerely hopeful that will actually happen, and will certainly update my satisfaction survey to a 10 at that point! Please let me know if this is possible! Thanks!

Customer Service

You all communicated with me about updates which was really helpful

Returned Clean

My Experience

Likely to Recommend

You guys did a great job!! I would definitely recommend your shop. Don’t take it personally, but I hope I never have to come in again… Only because it means that one of my vehicles is wrecked…

Repair Quality

Everything works. It looks tidy and well reassembled.

Customer Service

Everyone from the receptionist to the guy that drove me home was professional, kind, and courteous.

Returned Clean

My Experience

From the first greeting at front desk to dealing with the mechanic, everything was perfect. I can’t wait to spread the word about this company. Front bumper looks great!

Likely to Recommend

Given the high cost of the repair ($2400) for very minor damage (I had a similar repair done previously for less than $400), I would recommend a different company to others.

Repair Quality

Customer Service

Overall kind and friendly people, but not a lot of explanation or communication

Returned Clean

My Experience

From start to finish a great experience. The lady at the front desk is nice as can be. So helpful. Car was returned fixed, great work. They accommodated rental car drop off and return. And my car was returned to me better than before. Sparkling clean. Full detail. Was very happy!

Likely to Recommend

Repair Quality

Customer Service

My Experience

We appreciate the excellent customer service and communication regarding the repairs, and the quality of the repair work.

My Experience

Friendly and did a great job! Thanks

Likely to Recommend

I would absolutely use them again and probably will soon!

Repair Quality

The repaired area of my car looks brand new and the car was super clean when I picked it up.

Customer Service

Very nice people, start to finish, on the phone and in person. Seemed to genuinely care about their customers.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Holly...being the point of contact ans basically the face of the place ....is key...she was more then just point of contact......very knowledgeable and so supportive considering...my car was like in a hospital..for a few weeks ...I had anxiety about it procedure ans recovery. ..her bed side manner demonstrates both automotive expertise with the empathic approach of a skilled therapist....so very grateful to Holly and crash...much love and respect cj

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service