Crash Champions #0820 Armour Bend

4.6 (368reviews)
93%
912 SE Armour Road,  Bend,  OR  97702

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (368)

Likely to Recommend

Repair Quality

Car looks good

Customer Service

We got a call to. Say car was ready .We asked if anyone there on Saturday and were told from 10 to 1 so we drove up from La Pine When we got there all was closed. No note nothing

Likely to Recommend

Repair Quality

you guys were fast and the truck looks great

Customer Service

love the text communication

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast & reliable.

Customer Service

My most used .

My Experience

They were helpfully in meeting my schedule.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

This has been by far the worst experience I’ve ever had. I dropped my car off and it was damaged. Then the company tried to charge my insurance for the damage. There has been zero communication from the company. I have had to call over and over again for updates. It’s the fourth week and I’m driving my car with missing parts that supposedly are delayed and still haven’t heard from the company. Now they processed that I’ve picked up my car and want me to pay the invoice with no communication and still not a complete repair. Ridiculous.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional shop and awesome staff. Nice clean repair looks brand new. I am very pleased with the work you guys have done. Highly recommend place to take your vehicle if you need work done.

Likely to Recommend

Highly recommended

Repair Quality

Customer Service

Wonderful job

Returned Clean

Likely to Recommend

I would definitely recommend Crash Champions.

Repair Quality

So Far - So good! I did have some questions initially and I brought my truck back in and they checked it all out completely.

Customer Service

I am so impressed with Crash Champions. I received such great response right out of the gate. I had an accident when we had an Snow/ice storm in Bend. My insurance company highly suggested that I go with Crash Champions. They were so helpful, thorough and delightful to work with throughout the process. They went well above and beyond expectations. Thank you for such a professional experience. I appreciate Trevor, Evelyn, Kenna, and (I believe it was Bo- Can't remember the name). They all were very helpful.

My Experience

I appreciate how communicative you guys were during the process and how quickly the work was done

My Experience

muy satisfecha con la reparación de mi carro , seve como nuevo

My Experience

Likely to Recommend

Repair Quality

A couple items missing from the car and some scratches on the steering wheel but otherwise it looks like new.

Customer Service

The receptionist should work her communication skills. Lots of miscommunications and date mix-ups.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Crash champions where a great experience for an unfortunate situation. They had my car done quickly and when I got home I noticed a couple small little things weren't perfect and I brought it back and they got on it immediately would recommend this company for anyone needing auto body or Crash repair

Customer Service

Returned Clean

My Experience

Very professional service the work was excellent and fast. They were really nice to work with. The front office gal was especially nice answered all my questions professionally. And the young man that came out to help me with the estimate was also very friendly and professional no offense, but I hope I don’t have to come back anytime soon, but I will be recommending you to friends and family.

My Experience

Thank you for fixing my car!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience