Crash Champions #0820 Armour Bend
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Super happy so far! Boss will give the final answer tomorrow 😉 Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Great work
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the ease of process and quality of repairs, thank you!
Likely to Recommend - 4.0/5.0 -
Good overall experience.
Repair Quality - 4.5/5.0 -
Excellent overall quality of repairs. If I was going to nitpick I would say that I do still see substantial deer hair between the wheel/rim, parts that were not replaced still have deer "stains" on them. Having the entire truck washed seems like it would have provided a better overall delivery and would better enable me to see that the repairs are fully complete.
Customer Service - 4.0/5.0 -
Overall satisfied, automated text updates were frustrating in that the information relayed was incorrect. Very satisfied with overall work quality.
My Experience - 5.0/5.0 -
Hassle free, fast and friendly service, you are my choice for any auto repair requirements!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did a great job on the repair work, everything is working great 👍, and was done in a timely manner I am every happy with this company thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Car was totaled so all I can say is that I am satisfied with what Crash Champions did
Customer Service - 5.0/5.0 -
The lady I interacted with was great
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Everything was amazing, but it would have been nice to have had an update and estimated pickup date a few days earlier to be able to plan
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Crash Champions simply took care of everything regarding my truck being hit by some else (I was not even in it) and they were so upfront about everything. The front office person, Evelyn, was even so kind to tell me to call and get an update. That is unheard of in this time-ask you to call?! Company’s don’t want more calls thus more work on the employees and more money spent taking care of it. Awesome! Truly amazing customer service! They have a very organized and up to date system from beginning to end. Good job all of you! And thank you so much!
Customer Service - 5.0/5.0 -
Crash Champions simply took care of everything regarding my truck being hit by some else (I was not even in it) and they were so upfront about everything. The front office person, Evelyn, was even so kind to tell me to call and get an update. That is unheard of in this time-ask you to call?! Company’s don’t want more calls thus more work on the employees and more money spent taking care of it. Awesome! Truly amazing customer service! They have a very organized and up to date system from beginning to end. Good job all of you! And thank you so much!
My Experience - 5.0/5.0 -
Looks as good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs look wonderful, and the fact that it is guaranteed is a blessing to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Buen trabajo
Likely to Recommend - 5.0/5.0 -
Hace un buen trabajo
Repair Quality - 5.0/5.0 -
Buen trabjo
Customer Service - 5.0/5.0 -
Buen trabajo
Returned Clean
Likely to Recommend - 5.0/5.0 -
Evelyn was wonderful to work with
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were done in a timely manner. My car look better then I dropped it off. Inside and out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car is not done yet, I still need my sensors calibrated
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The repair work looks great!
Customer Service - 4.0/5.0 -
I waited for a while for the work to be completed. The wait was due to lead time for the repair parts. I would have appreciated having more regular updates about the status of the repairs instead of having to call to get an update on repair time.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I absolutely would not. The people at crash champions were very kind and easy to communicate with, but I believe the shop work was done at their partner Wade Bryant and I will not recommend them for anything
Repair Quality - 1.0/5.0 -
My truck is not safe. The front end wobbles at 50 mph and the whole truck pulls me left and right to the point that it's scary. I'm absolutely dissatisfied and I don't Believe the work was quality at all. I'm afraid to drive on the freeway because of how it handles now
Customer Service - 3.5/5.0 -
Customer service personally at the counter was good but does that matter if the work doesn't get done? Or done right anyway?
My Experience - 5.0/5.0 -
From drop off to pick up, I was taken care of without fail.
My Experience - 5.0/5.0 -
Sadly we hit a deer and the car was not happy. Crash Champions fixed it quickly and did a great job! Excellent communication as well. I highly recommend them.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Car looks great! They are artists to take my smashed car and fix it like it never happened
Customer Service - 5.0/5.0 -
Great, friendly, honest communication . I liked how she said we get really busy.So if you don't hear from us by Wednesday, just give us a call.