Crash Champions #0827 Burbank
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They forgot or missed a couple of areas that had to be added No ADA entrance to your office
Customer Service - 4.0/5.0 -
When I got there to begin with, and there was no ADA entrance, it seemed to be a problem for the girl in the office. I will tell you when I return to pick my car up. It was no problem. The girl came out right away.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Happy with repairs, communication and cost
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Workmanship & customer service was awesome- my only negative comment would be, I informed them that I wanted the calibration to be conducted at Rusnak, they agreed, but in the end said it was done at crash champions
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience from start to finish! The repair quality is perfect and the service was on the highest level. The whole team helped with everything and took care of every detail. They made a stressful situation easy and stress-free. Highly recommend! Thank you!
Customer Service - 5.0/5.0 -
Excellent experience from start to finish! The repair quality is perfect and the service was on the highest level. The whole team helped with everything and took care of every detail. They made a stressful situation easy and stress-free. Highly recommend! Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was excellent! They did everything to make sure the quality of the repair was excellent. They made sure they covered everything with my car. I wouldn't have known that the sensors were affected and they made sure to take care of that.
Customer Service - 5.0/5.0 -
Excellent service! They kept me updated on the status of my car and when my car was ready, it was in perfect condition! Everything looked good and they did all they could to make sure I had the information I needed. When I was trying to figure out financing, Isabelle, went above and beyond to call and make sure that I was helped so I can pay for my car and take it home.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The key to my car was not given back to me when I picked up the car.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will be very happy to recommend Crash Champions to all my friends for collision repairs.
Repair Quality - 5.0/5.0 -
Used genuine Volvo parts and great craftsmanship.
Customer Service - 5.0/5.0 -
Everybody was very supportive in getting our vehicle repaired even when the hang ups were on our side. They had a lot of patience and delivered the car when promised.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone on my car did an amazing job, great communication and it was a very smooth easy process. Thank you all so much!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very seamless. Gave plenty of updates. Knew what they were doing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Victor and Manny were very helpful and accommodating.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic experience
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great repair and very responsive through text and calls.
My Experience - 5.0/5.0 -
Everyone at crash champions was a pleasure to work with. I was kept up to date with the progress of my claim and repair. Our Audi looks as good as new.