Crash Champions #0827 Burbank

4.7 (520reviews)
92%
25 E. Providencia Ave,  Burbank,  CA  91502

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Audi
BMW
Cadillac CT6
Corvette C8
Ford
GM
GM Electric Vehicles
I-Car
Jaguar
Land Rover
Mercedes-Benz
Mercedes-Benz Elite
Tesla
Volkswagen
Volvo

Reviews (520)

Likely to Recommend

Repair Quality

Great service and communication

Customer Service

Returned Clean

My Experience

Crash Champions repaired my car ahead of schedule and it looked as good as the day I picked up the car from the dealership. They have a great team, excellent communication throughout the process and the work is always impeccable. I would not get my car repaired anywhere else.

My Experience

First-rate workmanship and customer service, as always. Hope to not see you for a while though.

Likely to Recommend

We have no friends though, so there goes that.

Repair Quality

Customer Service

My Experience

Terrible repair. Paint slopped on the wheel, paint wet, missing paint, orange peel, door still dented, hood scratched.... etc.

Likely to Recommend

Repair Quality

Everyone was extremely friendly and managed expectations very well. The car also came back in amazing condition.

Customer Service

As mentioned, the staff/technicians were very friendly and managed expectations very well.

My Experience

My Experience

I unfortunately had to bring my car in multiple times, but the team at Crash Champions is amazing and does such great work on my car.

Likely to Recommend

Repair Quality

I’m extremely satisfied with the recent repairs done on my 2023 Porsche Macan. The service was prompt, professional, and the team showed great attention to detail. My vehicle was returned in excellent condition, running smoothly and looking as good as new. I appreciate the clear communication and high-quality workmanship throughout the process. Thank you for a job well done!

Customer Service

I’m extremely satisfied with the recent repairs done on my 2023 Porsche Macan. The service was prompt, professional, and the team showed great attention to detail. My vehicle was returned in excellent condition, running smoothly and looking as good as new. I appreciate the clear communication and high-quality workmanship throughout the process. Thank you for a job well done!

Returned Clean

My Experience

I was kept up-to-date with everything that was happening with my car and even when my insurance was trying to pit me against you guys, claiming I would have to pay over $3000 out of pocket, it was so easy to talk to someone in the office and have them explain everything so much more clearly. I quickly realized my insurance was lying to me and trying to trick me into taking my car somewhere else . You guys were great every step of the way and I can’t thank you enough!

Likely to Recommend

I would totally recommend crash champions

Repair Quality

Great communication and clarification when dealing with my insurance

Customer Service

Great communication

Returned Clean

Likely to Recommend

Repair Quality

Crash Champions did an amazing job repairing my Ineos Grenadier.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The best!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had an amazing experience overall. The car looks great and also the customer service was exceptional. You guys are on top of everything and kept me informed about everything the whole time. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

100% excellent service and amazing work!

Repair Quality

Performed excellent work on my bmw

Customer Service

All the staff is very friendly both on the phone and more so in per

Returned Clean

My Experience

Everyone was extremely attentive throughout the entire process and walked me through what to expect during the repair period. David was always willing to update me and answer my calls and I received regular notifications through messaging. The quality of the repair was outstanding. I will only use Crash Champions if I ever have to have body work done!!

My Experience

Above and beyond. Always updating me, always responsive. Car looks and feels perfect. 11 out of 10! Oh, and they have Cheetos in the office!

Likely to Recommend

Repair Quality

Great effort and excellent follow up from the entire team. The work itself is pristine. Very satisfying.

Customer Service

Returned Clean

My Experience

Good customer service and communication with updates. Happy with repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Sending my wife's car there in the next week or two.

Repair Quality

Best service ever! First time customer and will come back. Victor and Marcela (sp?) were exceptional, as well as another rep whose name I don't know.

Customer Service

Returned Clean