Crash Champions #0827 Burbank

4.7 (519reviews)
92%
25 E. Providencia Ave,  Burbank,  CA  91502

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Audi
BMW
Cadillac CT6
Corvette C8
Ford
GM
GM Electric Vehicles
I-Car
Jaguar
Land Rover
Mercedes-Benz
Mercedes-Benz Elite
Tesla
Volkswagen
Volvo

Reviews (519)

My Experience

Stephanie was great. Everything was super efficient and the text and email updates were very helpfull.

Likely to Recommend

Repair Quality

I had an amazing experience with Crash Champions after bringing in my Land Rover for repair. The entire process was smooth from start to finish — they kept me updated every step of the way, worked quickly, and the quality of the repair was flawless. A special shoutout to Stephanie, who was absolutely the best to deal with — responsive, friendly, and on top of every detail. She made what could have been a stressful process incredibly easy. I highly recommend Crash Champions to anyone who wants excellent work done quickly and handled with care.

Customer Service

great job

Returned Clean

Likely to Recommend

Very satisfied with the whole process from start to finish.

Repair Quality

My car looks like it did before my accident.

Customer Service

The receptionist at first was great. The staff let me know the progress and kept me informed through the whole process.

Returned Clean

My Experience

Great service and communication

Likely to Recommend

Repair Quality

Great job and communication. Wonderful experience with your team

Customer Service

Returned Clean

My Experience

I appreciate how I was kept informed of the progress and the promptness of Victor and David.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The repairs were flawless and our Porsche Macan GTS returned in showroom ready condition

Customer Service

Our service representative David did an excellent job of keeping us informed about the status of our Porsche Macan, and especially in managing the prolonged process of securing approvals from our insurance company.

Returned Clean

My Experience

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Repair Quality

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This place is the best

Repair Quality

Overall great experience

Customer Service

Everyone was very receptive and easy to work with!

Returned Clean

Likely to Recommend

Crash Champions lives up to its reputation as a Porsche Approved Collision Center. I would highly recommend this shop (but bring $$).

Repair Quality

After inspecting the repaired areas, I am really impressed with the quality of work done on this car.

Customer Service

I had good communication with your folks as the repair work was beginning, and at the end, but I heard nothing on the status or progress of the repairs in the interim.

Returned Clean

My Experience

Great customer service. I was kept informed through the whole process. Repairs turned out great.

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Repair Quality

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Repair Quality

Very pleased with the work, but quoted and charged for 2 hours of labor, it was completed in 30 min

Customer Service

Returned Clean

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Repair Quality

Overall, Crash Champions is a top-notch well-oiled machine with a strong focus on the customer experience. From the time I had to get a quote from Manny (and have him available to explain the estimate), to me dropping off my vehicle and having the lady at the reception desk get me a ride to the Hertz branch, to keeping me up to date on the status of my vehicle on an almost daily basis by Tony, and finally ensuring that my car was prepped and ready for delivery BEFORE the time they committed. Great customer experience.

Customer Service

Returned Clean

My Experience

Impeccable all the way around. Thank you.

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Repair Quality

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My Experience

The most professional team. Every single person I worked with is friendly, smart and efficient. I’ve used them many times and they always go above and beyond. I am constantly recommending them to people.

Likely to Recommend

Repair Quality

I love this place. They’ve done work on my car a few times and they are very professional and friendly. I can’t imagine going anywhere else. They do great work and they give you updates every step of the way. Highly recommend!

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Repair Quality

Great service and communication

Customer Service

Returned Clean